Human Resources Administrator/Senior Manager, HR Operations

The Senior Manager HR Operations plays a pivotal role in leading and coordinating the operational financial and performance functions of the Human Resources department. This position is responsible for budget oversight full-cycle procurement vendor and contract administration (including benefits-related vendors) invoice tracking KPI and MIP development project tracking data analysis and performance reporting.

This role will be instrumental in aligning HRs daily operations with broader agency goals -ensuring efficiency compliance and responsiveness to employee needs. As a senior leader within the department this individual will coordinate closely with ARCs Finance Procurement and Legal teams while also supporting cross-functional HR initiatives. The position also provides leadership in overseeing vendor service delivery particularly for the agencys health wellness and retirement plans.

Budget and Financial Management

• Develop monitor and reconcile the HR departments annual operating budget.
• Serve as the primary liaison to ARCs Finance Office on all financial and budgetary matters.
• Ensure budget alignment with departmental initiatives and staffing needs.

Procurement and Vendor Management

• Manage the entire procurement process for HR from needs assessment and RFP development to vendor evaluation selection and contract execution.
• Draft scopes of work and RFP documents in accordance with ARCs procurement policies.
• Ensure timely renewals and high-quality service delivery from all HR-related vendors including those supporting health wellness and retirement programs.
• Coordinate with Procurement and Legal teams to ensure policy and contract compliance.
• Track and process invoices ensuring accurate timely payment against contract terms.

Project and Performance Tracking

• Maintain department-wide tracking systems for projects deliverables and timelines.
• Lead the development and monitoring of Key Performance Indicators (KPIs) and Major Initiative Plans (MIPs).
• Provide regular updates to HR leadership on initiative progress risks and mitigation strategies.
• Translate operational and financial data into actionable insights for performance improvement.

Operational Strategy and Departmental Support

• Support cross-functional planning performance tracking and operational alignment across HR programs.
• Represent the HR department in meetings with internal stakeholders and agency-wide initiatives related to budgeting procurement or planning.
• Coordinate internal planning calendars and assist with scheduling operational milestones such as open enrollment policy updates and major RFPs.

• Bachelors degree in Accounting Finance Public Administration Business Administration or a related field.
• Minimum of 7 years of progressive experience in budgeting/finance vendor management or HR operations.
• Demonstrated experience managing RFPs and procurement processes from start to finish.

Or

Preferred Qualifications:

• Masters degree in Public Administration (MPA) Business (MBA) Human Resources or related field.
• PMP or similar project management certification.
• Familiarity with enterprise systems such as Costpoint NeoGov and performance dashboard tools.
• Advanced proficiency in Microsoft Excel and experience with data analysis and financial modeling. Candidates may be asked to demonstrate Excel skills as part of the selection process.

Ideal Candidate Profile:

• Skilled in both strategic thinking and tactical execution.
• Highly proficient in data analysis and Excel-based reporting with the ability to interpret and present insights clearly.
• Thrives in a fast-paced deadline-driven environment with shifting priorities.
• Highly organized solutions-oriented and committed to high-quality internal customer service.
• Comfortable managing multiple workstreams simultaneously.
• Demonstrates sound judgment accountability and proactive communication with colleagues and partners.
• Values collaboration process improvement and operational transparency.
• Experience with data dashboards and other visualization tools a plus
• Ability to work in a team environment
• Skilled in developing new and innovative analytical processes
• Ability to think independently and creatively to solve complex issues
• Possess strong verbal and written communications skills

Additional Information

About ARC:

The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the regions success including growth and development transportation water resources services for older adults and workforce solutions. ARC is dedicated to unifying the regions collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives the provision of objective information and the involvement of the community in collaborative partnerships.

ARC Strategic Framework

Vision ONE great REGION

Mission Statement

The Atlanta Regional Commission fosters thriving communities for all within the Atlanta region through collaborative data-informed planning and investments.

Our Goals

1. Healthy safe livable communitiesin the Atlanta metro area.
2. Strategic investmentsin people infrastructure mobility and preserving natural resources.
3. Regional services delivered withoperational excellenceandefficiency.
4. Diverse stakeholders engageand take a regional approach to solve local issues.
5. A competitive economythat is inclusive innovative and resilient.

Our Core Values

Excellence A commitment to doing our best and going above and beyond in every facet of our work allowing for innovative practices and actions to be created while ensuring our agencys and our colleagues success.

Equity We represent a belief that there are some things which people should have that there are basic needs that should be fulfilled that burdens and rewards should not be spread too divergently across the community and that policy should be directed with impartiality fairness and justice towards these ends.

Integrity In our conduct communication and collaboration with each other and the regions residents we will act with consistency honesty transparency fairness and accountability within and across each of our responsibilities and functions.

Application Process:

The Atlanta Regional Commission is looking for individuals who enjoy working in a public service environment where the mission is to improve the quality of life for the citizens of the Atlanta serves as a forum where leaders come together to discuss and act on issues of regionwide consequence so it is important that our staff share the public entrepreneurial spirit that defines ARC.

As an Equal Opportunity EmployerARC does not discriminate on the basis of race color age national origin sex religion or disability.

For questions about recruitment or to request a reasonable accommodation during the application interview or testing process please contact ARC at or Human Resources via email at .