Bilingual Client Service Specialist
Bilingual Client Service Specialist
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Job Description
The Bilingual Client Service Specialist will:
Develop and maintain relationships with clients and multiple insurance companies.
Handle all inquiries from clients in a timely manner; interact with clients to provide information in response to inquiries about their claims.
Day-to-day management of client requests disability/life claims activities and the ongoing general administration and maintenance of the documentation regarding these activities.
Assist clients with the disability/life claims process flow.
Interact with insurance companies clients advisors and plan members to provide information in response to inquiries about products and services.
Ensure clients have the correct forms for disability and life claims; ensure claims are submitted within defined service level agreements.
Liaise between the employer/employee and the carriers to ensure a smooth claim process.
Track all claims and follow up with carriers employers and employees where necessary.
Maintain security and confidentiality of client information.
To be successful as a Bilingual Client Service Specialist with People Corporation you will need:
Bilingual: English & French (Written & Spoken)
2 years of experience in the group benefits industry.
2 years working in a client focused environment with a commitment for service excellence.
Disability administration experience is a requirement.
All-star candidates will have:
Excellent problem solving and troubleshooting skills.
Excellent communication skills both written and verbal.
Ability to multi-task and prioritize to meet client and internal needs.
Whats in it for you:
Learn by working alongside our experts
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation
At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits retirement wealth wellness and human resource solutions. Our experts and solutions serve over 20000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees members and stakeholders.
Providing an inclusive accessible environment is something were committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
