Disability Claims Analyst, Individual Claims
Disability Claims Analyst, Individual Claims
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1 Vacancy
Job Description
Job Summary
Job Description
Whats the Opportunity
As a Disability Claims Analyst youll assess and manage individual disability claims ensuring theyre reviewed fairly processed accurately and paid on time. Youll collaborate closely with your team using digital tools all while delivering excellent client service.
In addition youll play a key role in managing risk strategies that impact the companys reputation and regulatory risks client relationships financial results and business retention.
What Will You Do
Assess: Review and approve claims based on policy contracts.
Client Service: Deliver top-tier service while managing reputational risk.
Claims Management: Handle a high volume of claims calculate payments and support clients in returning to work.
Analysis & Negotiation: Make timely decisions explain them clearly and resolve issues with clients and partners.
Risk Management: Strategically manage legal financial and reputational risk.
Organization: Maintain detailed records and follow all necessary procedures.
Time Management: Prioritize task and manage your workload efficiently to meet deadlines.
Relationship Building: Develop strong relationships with clients and key partners to facilitate recovery and return to work.
Privacy: Protect sensitive information and ensure confidentiality.
Team Collaboration: Work effectively with your team and others throughout the claims process.
What Will You Need to Succeed
Must-Have
Post-secondary education or college diploma completed.
Preferred background in healthcare finance or a related field: Youll review medical and financial details as well as policy language.
Strong communication skillsboth verbal and written in English
Excellent problem-solving and decision-making skills.
Basic math skills with a solid understanding of financial information.
Ability to manage multiple tasks and stay organized.
Exceptional client service and phone skills with the ability to handle conversations empathetically.
Ability to work independently effectively manage time and prioritize tasks strategically to deliver greatest impact.
Proficiency in Microsoft Outlook Excel and Word.
Strong analytical thinking and a risk-management mindset.
Nice to Have:
Experience in claims.
Ability to adapt and manage change effectively.
Familiarity with data analytics and experience using Tableau.
Whats in it for you
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
RBCI software tools to boost your productivity
Leaders who support your development through coaching and managing opportunities
Work in a dynamic collaborative progressive and high-performing team
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business and geographies
Job Skills
Additional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Required Experience:
IC
Employment Type
Full-Time
