Manager, Data Operations

Living the vision of Advancing the business of healthcare today for a better tomorrow Medical Group Management Association (MGMA) works to perpetuate success throughout the healthcare industry as the premier association for professionals who lead medical practices. Since 1926 through data people insights and advocacy MGMA empowers medical group practices to innovate and create meaningful change in healthcare. We believe the future is what you make it and were here to support the people who are ready to make the world a better place. Tomorrow will be remarkable because MGMA is here to help.

The Medical Group Management Association (MGMA is looking for a Manager Data Operations to join our Denver/hybrid team.

The Manager Data Operations is responsible for managing and mentoring analysts who lead the production of nationally recognized health care survey projects along with participating in the strategic planning of timelines and project/product enhancements. They also work closely with the Data Product Owners and other areas throughout the Medical Group Management Association (MGMA) to support ongoing data product initiatives.

Essential Functions

• Lead team to complete assigned projects on time to specifications and with accuracy and efficiency.
• Own the tasks involved in the project and delegate accordingly including but not limited to building and reviewing project timelines and holding the team accountable to deadlines and milestones.
• Provide mentorship to analysts leading projects/surveys.
• Participate in reviews of survey materials with applicable subject matter experts (SMEs).
• Communicate regularly with project and organization stakeholders regarding deliverables timelines risks issues and performance indicators are understood by all parties.
• Act as a liaison among staff company customers and vendors; and address questions concerns and/or complaints throughout the project life cycle.
• Model the highest standards of ethical behavior in an honest ethical and professional way and set an example for others to follow.
• Lead project/product enhancement conversations and guide execution of approved improvements.
• Be a catalyst for positive change in the department. Identify potential pitfalls develop strategies and communication plans around change management.
• Manage day-to-day work assignments data editing data verification and data entry as necessary.
• Develop training plans for new employees with responsibility for assigning tasks monitoring progress and ensuring adequate training.
• Attend and assist with the management of MGMA conferences as needed.
• Maintain the confidentiality of all survey data.
• Contribute to the overall culture and leadership of the Data Solutions department through collaboration with other product leaders.
• Other duties as required and necessary to ensure the success of the organization.

Supervisory duties

• Direct supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing hiring and training employees; coaching mentoring and providing guidance; planning assigning and directing work; setting goals appraising performance and recognizing achievements; addressing performance or behavioral issues; and resolving employee concerns.

Knowledge skills and abilities

• Ability to consistently promote support work and act in a manner in support of MGMAs mission vision and values.
• Considerable knowledge of health care organizations and practices.
• Substantial knowledge of administration procedures including awareness of project management techniques.
• Detailed knowledge of major database systems.
• In-depth knowledge of survey design sampling evaluation and assessment.
• Demonstrated understanding of descriptive statistics.
• Strong skills using Microsoft Office Suite.
• Demonstrate strong organizational project management and leadership skills.
• Must have the ability to supervise train and motivate staff.
• Ability to establish priorities and to coordinate the work activities of department staff members.
• Ability to identify problems research alternatives and achieve solutions.
• Possesses excellent verbal and written communication skills including the ability to convey complex ideas.
• Ability to establish and maintain effective working relationships with individuals from all organizational levels.
• Ability to work independently and to exercise judgement and creativity.

Experience

• Five (5) or more years of experience in health care or business administration survey research or related field is required.
• Experience in project design and/or management is preferred.

Education

• Bachelors Degree in Health or Business Administration Psychology Sociology Statistics Quantitative Methods Economics Accounting or a related field is required.
• Masters Degree in any of the above fields is preferred.

An equivalent combination of education and experience may be substituted on a year-for-year basis.

Additional Requirements/Licenses/Certifications

• Must have reliable transportation.
• Must have a valid drivers license.

Working environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is generally performed in an indoor professional office environment.
• Will need to attend conferences and MGMA events around the country.
• This role routinely uses standard office equipment such as computers phones photocopiers fax machines and scanners.
• Regular predictable attendance is required.

Physical Activities

The physical demands described here are representative of those that must be met by employees in this role to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job employee is regularly required to successfully interact and accurately exchange information using the following suite of verbal and non-verbal communication skills critical to expressing oneself and conducting professional interactions on behalf of the business:

• Ability to read write edit
• Ability to converse discuss convey
• Also includes interactive engagement with software applications computer graphics and the ability to conduct internet research.

While performing the duties of this job employee is regularly required to successfully navigate scenarios requiring the following observational abilities:

• Ability to perceive identify recognize
• Ability to detect determine discern judge
• Ability to assess estimate compare

This is a largely sedentary role so employee must be able to remain in a sedentary position while focusing for extended periods of time throughout the workday. Position also requires occasional movement inside the office to access file cabinets printers etc. While performing the duties of this job employee is regularly required to successfully navigate scenarios requiring the following operational abilities:

• Ability to operate PC/keyboard and other office productivity equipment
• Ability to position self to traverse/navigate around typical office setting
• Ability pull/push lift open/close grasp/manipulate transport up to 10 lbs.

Why Work for Us

MGMA prides itself on providing team members from all walks of life with an inclusive work environment and comprehensive benefits package including medical dental and vision coverage life insurance and both short- and long-term disability. We invest in our employees growth with a 401(k) plan featuring company match profit-sharing and professional development opportunities. We prioritize work-life balance through a hybrid work schedule an employee assistance program and a generous time off package which includes three weeks of vacation 80 hours of sick time and 11 paid holidays. From a flexible spending account and on-site fitness center to volunteer opportunities and tuition assistance MGMA is committed to giving employees a well-rounded and gratifying employment experience.

We are an equal opportunity employer. All applicants shall be considered according to their individual qualifications abilities experience and other employment standards. There will be no discrimination due to gender or gender identity race religion color national origin ancestry age disability sexual orientation veteran/military status or any other basis protected by applicable law.

MGMA does not engage in immigration sponsorship.

The application deadline is August 8 2025. This may be extended in the event additional time is necessary to receive a sufficient number of qualified candidates. The approximate salary range for this position is $87000- $105000 depending on the skills education and experience of the candidate.

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