Description
Position at Cheyenne West Animal Hospital
Cheyenne West Animal Hospital is a full-service veterinary clinic offering a wide array of services. Our qualified staff provide preventative and medical treatment for your pets. Our comprehensive care of your pet includes medical care surgery and addition to our services we offer a selection of prescription pet foods and supplies and we also have an online pharmacy.
Job Summary:
We are looking for a compassionate dependable and team-oriented individual to fill a hybrid role that combines veterinary assistant and client service responsibilities. This role supports animal care assists veterinary staff during medical treatments and provides excellent service to clients ensuring both patients and pet owners feel cared for and supported.
Animal Care & Kennel Duties:
- Provide daily care for boarding and hospitalized animals including feeding watering walking and monitoring behavior and health.
- Maintain cleanliness and sanitation of kennels cages runs and hospital wards.
- Bathe and groom animals as needed.
- Document and report any health concerns or behavioral changes to veterinary staff.
- Maintain NOVA record keeping for all boarders and hospitalized animals.
Veterinary Assistant Duties:
- Safely and compassionately restrain animals for exams treatments and procedures.
- Assist veterinarians and technicians during appointments diagnostics and or procedures.
- Clean and sterilize medical equipment and treatment areas.
- Prepare and administer medications under supervision.
- Maintain accurate and up-to-date patient records.
Client Service Duties:
- Greet clients warmly and provide excellent communication during check-in and discharge.
- Assist with admitting and discharging patients including explaining care instructions medication usage and treatment plans.
- Answer phones schedule appointments and relay messages between clients and medical staff.
- Handle financial transactions and maintain accurate billing records.
- Educate clients on preventive care services offered and general pet wellness.
General Duties:
- Maintain inventory and restock supplies in all areas of the hospital.
- Support other team members to ensure a smooth and efficient workflow.
- Follow all safety protocols and infection control procedures.
- Assist with general facility cleaning laundry and waste management.
Qualifications:
- Previous experience in a veterinary or animal care environment is preferred.
- Excellent animal handling and customer service skills.
- Strong communication and organizational abilities.
- Ability to multitask and work efficiently in a fast-paced environment.
- Must be comfortable handling animals of all sizes and temperaments.
- Capable of lifting 40 lbs and standing for extended periods.
- Willingness to work flexible hours including weekends and holidays.
Reports To: Lead Technician and Practice Manager
Job Type: Full-Time
Compensation: Based on experience (Starting pay: $18/hr)