Alumni Center Operations and Engagement Coordinator
Alumni Center Operations and Engagement Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 44000 - 50000
1 Vacancy
Job Description
Job Description
Reporting to the Holtzman Alumni Centers Facilities Manager the coordinator serves as the primary point of contact for donors alumni and visitors at the Holtzman Alumni Center. This position plays a vital role in delivering exceptional front-line service and operational support. Key responsibilities include greeting guests fielding phone and email inquiries and ensuring a welcoming and informed experience for all.
In addition to front office coordination the position supports facility operations by assisting with room reservations maintaining procedures and policies and helping coordinate multiple events hosted at the Alumni Center. The role also collaborates closely with Advancement and university partners to ensure seamless logistics and consistent alumni engagement.
The coordinator is responsible for updating alumni records processing inquiries and maintaining accurate data to support stewardship and engagement efforts. Additionally this position contributes to process improvements and serves as a key resource in maintaining operational excellence.
Required Qualifications
Demonstrated experience in customer service or front-desk support within professional or academic settings.
Demonstrated experience working with confidential information.
Proficiency in Microsoft Office Suite Outlook and general office software.
Familiarity with standard office operations including equipment use and handling mail and documents.
Demonstrated ability to support scheduling event coordination and related logistics.
Proven ability to communicate effectively and interact professionally with individuals at all organizational levels as well as with diverse alumni students and guests of the center.
Demonstrated ability to manage multiple tasks effectively with strong attention to detail and organizational skills.
Preferred Qualifications
Demonstrated experience in a university or comparable professional environment.
Experience providing comprehensive administrative support in a multitasking office setting.
Experience working with large relational databases.
Demonstrated experience supporting event coordination including assistance with planning logistics and setup.
Pay Band
3
Overtime Status
Non-Exempt: Eligible for overtime
Appointment Type
Regular
Salary Information
$44000 to $50000
Hours per week
40
Review Date
August 17 2025
Additional Information
Unable to sponsor work visas.
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eightundergraduate colleges aschool of medicine aveterinary medicinecollegeGraduate School andHonors university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerousExtension officesandresearch centers.A leading global research institution Virginia Tech conducts more than $500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees students or applicants on the basis of age color disability sex (including pregnancy) gender gender identity gender expression genetic information ethnicity or national origin political affiliation race religion sexual orientation or military status or otherwise discriminate against employees or applicants who inquire about discuss or disclose their compensation or the compensation of other employees or applicants or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation please contact Advancement Human Resourcesat during regular business hours at least 10 business days prior to the event.
Required Experience:
IC
Employment Type
Full-Time
