Rail Operations Superintendent - Operations Support
Rail Operations Superintendent - Operations Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Summary
The Rail Division is hiring a Rail Operations Superintendent - Operations Support Rail Operations Support Superintendent. The Superintendent manages the Rail Operations Support workgroup which is staffed by a combination of Rail Operations Chiefs and employees dedicated to work supporting Rail Operations Section. Key functions include responsibility for all aspects of transit service delivery and ensuring operational readiness to meet service demands. This also includes achieving operational goals and objectives and establishing the systems and processes required to fulfill those goals.
This position will have a strong focus on operational elements including budget and resource management workforce training and functions that support rail operations.King County Metro Transits Rail Division manages and maintains Sound Transits Link light rail service. Link light rail currently spans a 33-mile route from SeaTac to Lynnwood and a 6.6-mile route from Redmond to South Bellevue. By the end of 2026 light rail is projected to expand to nearly 60 route miles adding seven new stations. Additional expansions to the Link system will be coming online for years to come.
The Superintendent will lead by example and creates an environment which models customer service works collaboratively with union leaders and other stakeholders and is a resource to employees at the work site. This leadership role also requires the ability to communicate effectively with a diverse employee work group proactively solve problems that impact service delivery and motivate employees through building respect and trust. The Superintendent will demonstrate support for the goals of the organization in providing quality public service and collaboratively working with others while recognizing the value of diversity of opinion culture and perspective. Work is performed independently under the general supervision of a higher-level transit manager.
This position is open to all King County employees and the public.
The most competitive candidates will demonstrate their ability to build collaborative and supportive relationships with direct reports and internal partners as well as external agencies and community stakeholders. They will be comfortable with providing guidance and decision-making during times of uncertainty or emergent situations and they will have the ability to actively create and maintain a positive working environment focused on safety customer service and exemplifying King County True North values.
Job Duties
Experience Qualifications Knowledge Skills
We are looking for candidates who possess these minimum qualifications:Three (3) years of experience in public transit operations AND three (3) years of increasingly responsible people supervision and/or management experience in a position relative to the Rail Operations - Support Superintendent.
Additional requirements include:
- Skilled in building trust and effectively communicating with individuals from diverse cultures and socio-economic backgrounds have strong problem-solving skills and be adept at handling multiple competing priorities
- Skilled in use of management information systems personal computers word processing spreadsheet database management presentation and similar applications
- Skill in developing and achieving performance and operational goals
- Skill in staff development and training
- Knowledge of the principles practices and techniques of performance management
- Knowledge of human resources management supervisory principles and federal state and local laws related to employment civil rights and affirmative action
- Knowledge of the principles practices and techniques of labor relations including interest-based or collaborative labor negotiations as well as grievance and arbitration processes
- Knowledge of financial management workforce planning and budget administration
- Experience maintaining and improving transit safety
- Skill in planning and delegating work assignments
- Skill in conflict resolution and negotiation
- Skill in statistical and operational analysis and establishing and implementing operational policies procedures and performance goals
- Have the ability to work independently and as a team member
- Skill in establishing effective working relationships and communicating successfully with authorities having jurisdiction (AHJs) elected officials senior management labor representatives business and community groups governmental agencies staff and customers
- Ability to use applications for team communication and collaboration (such as Zoom Microsoft Teams etc.) and manage remote workers (telework and/or at other work locations).
- Ability to form an effective partnership with our oversight partner and funder Sound Transit (ST). The hire for this recruitment must have concurrence from ST.
- Rail Operations experience.
- Experience maintaining and improving Rail Operations safety
- Knowledge of the policies and procedures of the Rail Division and Rail Operations Section
- Knowledge of Local 587 and other relevant labor agreements
- Knowledge of automated scheduling systems including HASTUS
- Knowledge of visual and data management systems and processes including Power BI
- Ability to conduct staffing and budget planning cost benefit analysis and to initiate and evaluate the financial impact and technical feasibility of ideas methods of operation or capital projects
- Working knowledge of applicable APTA Rail Transit Standards and Industry Practices
- Skill in project management techniques
- Skill in statistical and operational analysis and establishing and implementing operational policies procedures and performance goals
- Washington State Driver License or the ability to travel throughout the county in a timely fashion
- Work requires reporting for duty and directing base operations during adverse weather events and other emergencies
- Work requires on-call to respond to emergent critical needs emergencies or other special circumstances
Supplemental Information
TO APPLY:
Those interested must submit:- An online King County application updated with accurate contact information and relevant work history going back at least 10 years (or more if necessary) with all job duties dates of employment and reasons for leaving explained clearly.
- Completed supplemental questions
- A letter of interest (cover letter)that addresses all of the following
- Why you are interested and excited for this position
- How you have demonstrated your commitment to Metros True North Values
- The top skills abilities and knowledge that you possess that makes you uniquely qualified for this leadership role
If you need this announcement in an alternate language or format would like to request an accommodation or assistance in the application or assessment process or if you have questions please contact Neha Bansal HR Analyst at
Formal offers will be finalized after candidates have successfully completed any necessary pre-employment processes such as drug and alcohol physicals driving abstract reference checks and/or internal record reviews.
This recruitment will be used to fill one current career service vacancy and may be used to establish a list to fill future opportunities that may occur over the next twelve months at the hiring managers discretion.
WORK SCHEDULE:
This position is exempt from the provisions of the Fair Labor Standards Act and is not overtime eligible. Typical work hours are between 8:00 a.m. and 4:00 p.m. Employees may be required to work extended hours weekend holidays and will be required to serve periodic 24/7 on-call in rotation. The Rail Operations Support Superintendent must have the ability to report to work in the event of adverse weather or other emergent/crisis situations and remain on hand during the event unless otherwise directed or relieved. There are no flex days or remote telework options for these positions and work schedules will be determined by management.
UNION/JOB CODE/GRADE:
Protec17-Transit Superintendents/873310/73
Forbes recently named King County as one of Washington States best employers. Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference Come join the teamdedicated to serving one of the nations best places to live work and play.
Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
Employment Type
Full-Time
