Sr. Systems Analyst

As a Sr. Systems Analyst youll help drive Concora Credits Mission to enable customers to Do More with Credit every single day.

The impact youll have at Concora Credit:

The Sr. Systems Analyst serves as a bridge between the Business and Technology for Concora Credit Operations. Youll have a working knowledge of the Fiserv suite of credit products a general understanding of industry risks and compliance with regulatory requirements as well as a basic understanding of payment include providing consultative guidance to Business and IT Stakeholders to define business and technical requirements resulting in a system of record configuration changes execution of requests through the ticketing channel in-depth research and more. Youll create test plans to ensure the system configurations are properly tested and downstream impacts are considered before making changes.

Youll understand our Business and Technology requires collaborating with a wide variety of stakeholders to deliver high-quality system change/configurations technical process descriptions requirements testing and analytics. Clear and thorough solutions analysis and documentation a key aspect of the role.

This position is located at our Beaverton OR office and has a hybrid schedule. Were onsite Monday through Wednesday.

We hire people not positions. Thats because at Concora Credit we put people first including our customers partners and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today we have helped millions of customers access credit. Our industry leadership resilience and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship were looking to expand our team and are looking for people who foster innovation strive to make an impact and want to Do More! Were an established company with over 20 years of experience but now were taking things to the next level. Were seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

As our Sr. Systems Analyst you will:

• See problems as opportunities and be solution-oriented
• Analyze and evaluate business and/or system processes and highlight opportunities for efficiencies offering solutions
• Design test and implement new functionality for various Fiserv applications
• Create test plans perform testing condition accounts and document outcomes
• Manage ServiceNow queue of requests to support all lines of the business for the System of Record
• Create and maintain accurate and comprehensive system and technical manual/documentation updates to keep current with system settings
• Ask inquisitive questions to learn more to understand the need not just the ask
• Provide a consultative approach and help steer the business to make informed business decisions
• Provide system analysis and related data solutions across multiple IT applications
• Help to identify research and diagnose root cause as well as implement solutions when issues occur
• Research and dig into find the answers by reviewing documentation setting up test cases and building knowledge across the applications for the System of Record
• Prioritize communicate and plan work efforts to effectively manage expectations with business partners
• Be adaptable to change in a fast-paced environment
• Display self-awareness and willingness to mentor others towards success

These duties must be performed with or without reasonable accommodation.

We know experience comes in many forms and that many skills are transferable. If your experience is close to what were looking for consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.

Requirements:

• Combined 8 years of Business Analyst System Configuration/Implementation Testing Data Analysis and/or Technical Support roles
• General exposure to various facets of Finance/Credit Card/Payments experience a plus (such as credit card servicing merchant processing compliance/regulatory fraud credit applications card orders/ inventory Credit Bureau disputes and more)
• Experience within the Optis platform PCF Rules DecisionQuest and other Fiserv applications required
• Strong interpersonal and communication skills (both oral and written)
• Be able to discuss technical topics with a non-technical audience
• Project management skills for coordination of timelines prioritization of issues communications and escalation of concerns

Preferred Requirements:

• SQL and/or Databricks
• Test-lead experience

Whats In It For You:

• Medical Dental and Vision insurance for you and your family
• Relax and recharge with Paid Time Off (PTO)
• 6 company-observed paid holidays plus 3 paid floating holidays
• 401k(after 90 days) plus employer match up to 4%
• Pet Insurance for your furry family members
• Wellness perks including onsite fitness equipment at both locations EAP and access to the Headspace App
• We invest in your future through Tuition Reimbursement
• Save on taxes with Flexible Spending Accounts
• Peace of mind with Life and AD&D Insurance
• Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Concora Credit Is an equal opportunity employer (EEO).

Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and if applicable based on your location how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data including any requests to exercise your legal rights referred to at the end of this notice please contact .