IT Tech Specialist I - Risk

Strong team player whom can work independently on projects and assignments within scope of ability and authority escalating more complex issues or those requiring leadership approval to the appropriate individual. May regularly assume a team leadership role to direct and coordinate the work of other staff which includes assigning tasks to staff taking into consideration balancing workloads skill sets technical knowledge and criticality of the tasks. Serves as a consultant or tutor coaching others in specific technical areas of expertise. Serves and participates on appropriate committees and institutional workgroups and acts as a resource to institutional committees on an ad hoc basis providing consultation in their area of expertise. Participates on committees to establish technical standards promote integration of data and/or coordination of projects across work units. Responsible and accountable for the on-time completion of tasks and projects demonstrating a commitment to meet established deadlines and priorities. Serves as an active member of technical workgroups needed to advance project objectives. Aids in technical planning for areas supported by work unit as part of yearly division planning. Provides leadership in the technical design selection and application of the of information and technology systems resources to satisfy the requirements of the departments systems. Participates in system technical reviews and projects within the institution to ensure technical architecture and design is consistent with business needs. Develops technical proposals that consider alternatives and business case gains needed institutional approvals and works effectively across departmental organizations gaining consensus of stakeholders. Is recognized within their work area or division as a technical expert and is sought out for their in-depth knowledge of a broad range of current technologies and these technologies apply to the Mayos environment. Provides technical leadership in system architecture design principles software development methodologies and selection of technology systems within their division. Understands and applies concepts of enterprise architecture to ensure systems align adhere and integrate within Mayo Education Technology enterprise environment. May be required to provide 24/7 call support. Interfaces routinely with colleagues who may be located at any of the Mayo sites to perform job responsibilities requiring virtual collaboration and partnership. Travel may be required based on business needs.

*This position is a 100% remote work. Individual may live anywhere in the US.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview a question will appear on your screen and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Bachelors degree and 5 years experience including 3 years of demonstrated technical experience and 1 year of demonstrated leadership experience; OR Associates degree and 9 years experience including 3 years of demonstrated technical experience.

Capable of moving among work areas and willing to do so. Demonstrated project and deliverable consistency through repeatable and reliable performance. Proven evidence of project management skills. Demonstrated oral and written communication organization problem solving and facilitation skills. Evidence of mastery level expertise in one computing technology. Demonstrated ability in solving complex technical problems with multiple computing technologies. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. Masters degree in applicable field preferred.

Additional Qualifications (preferred):

• Epic Security Certification.
• Experience with Epic workflows.
• Experience with SailPoint Provisioning
• Ability to work with minimal supervision and guidance.
• Ability to network and involve Epic Security into technical conversations.
• Experience in leading team and committee discussions.
• Experience in technical documentation.
• Experience in technical implementations.
• Experience in design and requirements gathering.
• Experience in Epic roles.
• Experience in onboarding staff and contractors to Epic Security.
• Experience in Epic roles and entitlements.
• Experience with Modern Authentication Open ID Connect (OIDC).
• Experience with Active Directory (AD) group management.
• Experience in Scaled Agile Framework (SAFe) & Kanban.