At Frost our Administrative Assistants play a pivotal role in providing top-level support to our CPA practice. Youll be responsible for managing communication with both new and existing clients while also handling important day-to-day administrative tasks guaranteeing smooth operations.
Your Key Responsibilities:
- Responsible for overall document organization including scanning and storage of client documents.
- Provide basic administrative support to the firm by managing inbound phone calls sending and receiving deliveries and sorting and delivering mail.
- Prepare labels apply postage and prepare packages to be sent by mail and FedEx Express.
- Ensure the office environment is organized and free of clutter and ensure the comfort of clients and employees by maintaining office and breakroom supplies.
- Establish positive rapport with clients to enhance client delivery support.
- Support and assist other team members and Frost locations with projects and backup as needed- including front desk.
- Maintain the highest degree of professionalism and client confidentiality.
- Optimize workflow efficiency resources and client satisfaction.
Qualifications:
- High School Diploma or equivalent.
- Basic understanding of Microsoft Office Suite (including Word Outlook and Excel) and Adobe Acrobat.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to work on-site required.
- Excellent communication and flexibility with a willingness to learn.
- Availability to work 40 hours a week. During the busy season overtime will be mandatory.