Senior Business Consultant ASH (Asset Service Hub) Production Support
Senior Business Consultant ASH (Asset Service Hub) Production Support
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Job Description
Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative curious collaborative person who embraces challenges and wants to grow learn and pursue outcomes with our prestigious financial clients say Hello to SimCorp!
At its foundation SimCorp is guided by our values caring customer success-driven collaborative curious and courageous. Our people-centered organization focuses on skills development relationship building and client success. We take pride in cultivating an environment where all team members can grow feel heard valued and empowered.
If you like what were saying keep reading!
WHY THIS ROLE IS IMPORTANT TO US
We anticipate that you thrive in an agile environment and possess advanced teamwork skills. Your resourceful approach and commitment to completing tasks will be greatly valued. You should be comfortable working with some level of uncertainty and be focused on delivering on the teams commitments. At SimCorp we promote a work environment that encourages creativity inclusivity and teamwork placing importance on a positive attitude a mindset for learning.
What you will be responsible for:
- Ensuring the daily production of the Asset Service Hub which bidirectionally exchanges data from third parties (e.g. custodians brokers asset managers fund administrators etc.) the client and SimCorps Dimension platform
- Facilitating the root cause analysis for issues through collaboration with the internal and external teams
- Working with external partners helpdesks to analyze issues in the SWIFT and non-SWIFT data flows
- Working directly with several internal teams to analyze issues
- Working directly with the third parties to clarify issues
- Monitoring the cases in the ticketing system (currently SalesForce)
- Resolving tickets including change requests
- Continuously identifying opportunities to improve the production support process and documentation of best practices with a focus on enhancing efficiency and the overall customer experience
- Providing guidance to junior team members acting as a multiplicator
What we value:
- Good experience with post trade settlement processes of the buy side
- Understanding what order executions settlements and reconciliations are
- Knowledge what a SWIFT messages (MT and MX) are and their contents
- Thorough experience in general interfacing data mapping and information flow issues
- Understanding of general testing processes and requirements in a project
- Experience in production support within asset management / asset servicing industry (SimCorp Dimension or equivalent)
- Experience working for either a custodian or asset servicer in a similar role
- Insight into the business and the IT side of the asset processing world
- Ability to work both freely and collaboratively within global teams
- Ability to navigate in an environment with missing/incomplete information and manage discrepancies
- Communication skills to handle personal specific business communication
- Fluent in business and technical English
BENEFITS
Attractive salary bonus scheme and pension are essential for any work agreement. However in SimCorp we believe we can offer more. Therefore in addition to the traditional benefit scheme we provide a good work and life balance: flexible working hours and a hybrid model. And opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take.
NEXT STEP
Please send us your application in English via our career site as soon as possible we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants we kindly ask you to exclude personal data such as photo age or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.
For any questions you are welcome to contact Pawe Andrzejewski Talent Acquisition Partner at If you are interested in being a part of SimCorp but are not sure this role is suitable submit your CV anyway. SimCorp is on an exciting growth journey and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.
We are eager to continually improve our talent acquisition process and make everyones experience positive and valuable. Therefore during the process we will ask you to provide your feedback which is highly appreciated.
WHO WE ARE
For over 50 years we have worked closely with investment and asset managers to become the worlds leading provider of integrated investment management solutions. We are 3000 colleagues with a broad range of nationalities educations professional experiences ages and backgrounds in general.
SimCorp is an independent subsidiary of the Deutsche Brse Group. Following the recent merger with Axioma we leverage the combined strength of our brands to provide an industry-leading full front-to-back offering for our clients.
SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees so that we can provide best-in-class solutions to our clients.
#Li-Hybrid
Required Experience:
Senior IC
Employment Type
Full-Time
