Principal Technical Program Manager, End User Computing
Principal Technical Program Manager, End User Computing
Posted on :
03-08-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 159300 - 275300
Vacancy
1 Vacancy
Posted on :
03-08-2025
Job Description
As part of the AWS Solutions organization we have a vision to provide business applications leveraging Amazons unique experience and expertise that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazons real-world experience to build opinionated turnkey solutions. Where customers prefer to buy over build we become their trusted partner with solutions that are no-brainers to buy and easy to use.
The way the world works has changed. People are working from anywhere on any device and collaborating not only across organizations but with AI. We built Amazon Web Services End User Computing (EUC) services to give companies the agility to respond to the changing needs of their workforce. Our vision is to be the best place for customers to access deploy and manage their end user computing resources. We are seeking a highly strategic Principal Technical Program Manager (TPM) that enhances the effectiveness and efficiency of the product team defining all EUC services by improving processes communication and collaboration across all numerous stakeholder organizations. More information about Amazon End- User Computing can be found here: Principal TPM in the Product organization for AWS End-User Computing you will act as strategic partner to the Product Director identifying areas for improvement and driving change to empower product teams to build better this role you will take a systems-thinking approach to improving how our teams work helping them stay aligned move fast and scale effectively without unnecessary friction. Your work will focus on enhancing collaboration improving decision-making and ensuring Product teams have the right structures and support to do their best work. You will drive clarity and concisely communicate both verbally and in writing with senior management on status risks and required mitigations to maintain project commitments and achieve business objectives.
Key job responsibilities
Partner with product and engineering leadership and teams to identify opportunities to enhance the efficiency and effectiveness of our product development process including supporting the team in making appropriate trade-offs to meet business objectives against established timelines.
Design execute and iterate on high-impact programs that improve how the Product teams work. Examples include roadmap communication launch management goal setting onboarding and business reviews.
Identify and remove friction points to drive seamless execution across Product Engineering UX GTM and other cross-functional teams.
Work directly with customers to understand pain points and help drive resolution.
Define and measure success for operational improvements collecting and analyzing relevant data to refine approaches and drive continuous improvement.
Provide reporting to senior leadership on business and technical plans including risk assessments
Define and measure success for operational improvements collecting and analyzing relevant data to refine approaches and drive continuous improvement.
About the team
You will be part of End User Computing New Initiatives. We are an innovative team that not just starts projects from Day 1 but scales them to work with some of the worlds largest enterprises. We are scrappy pragmatic and thrive in ambiguous situations.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 7 years of technical product or program management experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- BA / BS in Engineering or Operations or equivalent experience
- Experience managing projects across cross functional teams building sustainable processes and driving measurable results
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159300/year in our lowest geographic market up to $275300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The way the world works has changed. People are working from anywhere on any device and collaborating not only across organizations but with AI. We built Amazon Web Services End User Computing (EUC) services to give companies the agility to respond to the changing needs of their workforce. Our vision is to be the best place for customers to access deploy and manage their end user computing resources. We are seeking a highly strategic Principal Technical Program Manager (TPM) that enhances the effectiveness and efficiency of the product team defining all EUC services by improving processes communication and collaboration across all numerous stakeholder organizations. More information about Amazon End- User Computing can be found here: Principal TPM in the Product organization for AWS End-User Computing you will act as strategic partner to the Product Director identifying areas for improvement and driving change to empower product teams to build better this role you will take a systems-thinking approach to improving how our teams work helping them stay aligned move fast and scale effectively without unnecessary friction. Your work will focus on enhancing collaboration improving decision-making and ensuring Product teams have the right structures and support to do their best work. You will drive clarity and concisely communicate both verbally and in writing with senior management on status risks and required mitigations to maintain project commitments and achieve business objectives.
Key job responsibilities
Partner with product and engineering leadership and teams to identify opportunities to enhance the efficiency and effectiveness of our product development process including supporting the team in making appropriate trade-offs to meet business objectives against established timelines.
Design execute and iterate on high-impact programs that improve how the Product teams work. Examples include roadmap communication launch management goal setting onboarding and business reviews.
Identify and remove friction points to drive seamless execution across Product Engineering UX GTM and other cross-functional teams.
Work directly with customers to understand pain points and help drive resolution.
Define and measure success for operational improvements collecting and analyzing relevant data to refine approaches and drive continuous improvement.
Provide reporting to senior leadership on business and technical plans including risk assessments
Define and measure success for operational improvements collecting and analyzing relevant data to refine approaches and drive continuous improvement.
About the team
You will be part of End User Computing New Initiatives. We are an innovative team that not just starts projects from Day 1 but scales them to work with some of the worlds largest enterprises. We are scrappy pragmatic and thrive in ambiguous situations.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 7 years of technical product or program management experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- BA / BS in Engineering or Operations or equivalent experience
- Experience managing projects across cross functional teams building sustainable processes and driving measurable results
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159300/year in our lowest geographic market up to $275300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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