Key Account Assistant Manager (Grab for Business)

Get to Know the Team

Grab for Business is the B2B SaaS team within Grab that helps to simplify business transportation corporate food & package deliveries as well as related services for companies across Southeast Asia. We actively engage with top companies and top brands and we must drive successful key account management in our organisation.

Get to Know the Role

Grab for Business is looking for a passionate Key Account Assistant Manager to join our team in Jakarta Indonesia. You will grow key B2B accounts ensuring client satisfaction and driving revenue growth for Grabs business services. You will report to the Manager and work full on-site at our Jakarta office.

The Critical Tasks You Will Perform

• Strategic Account Management: Own and grow a portfolio of key Grab for Business accounts driving revenue through strategic upselling cross-selling and relationship management.
• Performance Analysis & Planning: Analyze account performance KPIs and market trends to develop strategic plans that identify and capture growth opportunities.
• Client Engagement & Value Demonstration: Lead regular business reviews delivering compelling presentations that demonstrate Grabs value and ensure client satisfaction.
• Cross-Functional Solutioning: Collaborate with internal teams to design and implement tailored solutions that meet clients evolving transportation and delivery needs.

Qualifications :

What Essential Skills You Will Need

• Education: Min. Bachelors degree in Business Administration Marketing or a related field
• Experience: 3-5 years in B2B account management or sales; background in tech ride-hailing or delivery would be an added value.
• Technical Skills: Advanced skills in Google Suite (GSheet GSlides GDoc)
• Market & Tech Skills: Knowledge of the Indonesian business landscape with proficiency in managing complex client portfolios using CRM software (e.g. Salesforce).
• Core Competencies: Lead cross-functional projects analyze data to inform strategy and present compelling solutions to C-level executives.
• Languages: Fluency in both English and Bahasa Indonesia is required.

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Full-time