Event Staff | Part-Time | Liacouras Center (Temple University)

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

Event Staff Members assist the Events Department with executing and overseeing guest services ticket taking and act as a liaison between the event manager/coordinator to the guests for each event.

This role pays an hourly wage of $14.00

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

The Liacouras Center is a 10000-seat multi-purpose venue located on the campus of Temple University in Philadelphia PA. The venue is a full-service sports and entertainment arena featuring Temple University Mens and Womens Basketball along with a variety of concerts family shows meetings banquets and more! The largest indoor public assembly venue north of City Hall in Philadelphia at 340000 sq. ft. formerly known as the Apollo of Temple The Liacouras Center was renamed and dedicated to former Temple University President Peter J. Liacouras on February 13 2000.

Ability to direct and lead providing excellent customer service
Prepare your assigned section for guests; this could include wiping down seats looking for potential hazards reporting any issues to a supervisor
Assist guests for entry and exit into the complex
Scan tickets and greet guests
Assist fans in locating seats access around the complex and provide answers for any questions when asked
Being alert and proactive to potential hazards and reporting incidents when they occur
Monitor your assigned area for issues and opportunities to make an unforgettable experience
Respond to all guest concerns/complaints promptly and in a professional manner
Assist guests in ADA accessible seating sections
Enforce all building policies and procedures to ensure a safe environment for all guests
Manage the foot traffic flow of large crowds
Be knowledgeable about complex emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency
Perform other duties or tasks as assigned

Experience in a hospitality or entertainment environment is preferred
You must love working with and helping people
Ability to stand for long periods of time
You must be able to maintain a POSITIVE attitude while handling difficult situations
Flexible schedule: Availability to work most events
Evenings & Weekend availability is needed; holidays as needed

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.