Product Specialist (Part Time), Tommy Hilfiger Bicester Mens
Product Specialist (Part Time), Tommy Hilfiger Bicester Mens
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Job Description
Be part of an iconic story.
TOMMY HILFIGER is one of the worlds most recognized global lifestyle brands confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS complemented by a range of licensed product categories that extend the brand lifestyle across generations geographies activities and occasions. Tommy Hilfigers global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people organizations and ideas boldly driving the future of Fashion Art Music Entertainment and Sport. Major global campaigns sponsorship platforms and disruptive activations with world-class athletes musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube Instagram TikTok)
About THE ROLEThe Product Specialist is responsible for maintaining a deep understanding of assigned product category or division. You will engage with customers by offering expert guidance and styling advice ensuring they make informed decisions while upholding the luxury standards of the brand. Your contributions will also include supporting your colleagues by training and upskilling the team to enhance both individual and store-wide sales Responsibilities1. Product Expertise & Customer ExperienceCategory Expertise: Serve as the go-to expert for your assigned product category (e.g. suiting denim underwear) offering personalized and specialized styling advice to Engagement: Use your expertise to offer tailored shopping experiences addressing individual customer needs and Advice: Guide customers with product combinations and styling recommendations ensuring they leave with complete outfits that align with their Support: Assist in training new Sales Associates by sharing in-depth product knowledge styling tips and customer service techniques to ensure team-wide excellence.2. Sales Performance & Product KnowledgeSales Achievement: Drive sales within your product category by meeting and exceeding individual and department sales Mastery: Develop and maintain an in-depth understanding of your product category (e.g. suiting denim underwear) including fabrics fits styles and care Learning: Take initiative to stay updated on new arrivals online availability trends and industry developments to continuously improve both your own and the teams product Tools Utilization: Leverage sales tools (e.g. S&A app omni-channel services) to enhance customer service and optimize sales opportunities ensuring a seamless customer of best sellers and sharing that awareness with the team3. Operational ExcellenceInventory Management: Assist with maintaining stock levels for your product category ensuring that high-demand products are always available and accurately represented on the sales on Stock Management: Regularly provide feedback to management about stock availability customer preferences and product opportunities. Suggest improvements to avoid stock risks or missed sales Merchandising: Ensure your product category is always well-organized and visually appealing maintaining the integrity of the brands luxury Replenishment: Accurately manage stock replenishment to ensure product availability size integrity and visual appeal on the sales floor.4. Teamwork & CollaborationCollaborative Spirit: Work closely with the sales team to ensure the store delivers an exceptional customer experience and achieves sales Sharing: Actively share your product expertise with team members helping to elevate their skills and boost their confidence in selling your product Ambassador: Lead by example in maintaining the brands luxury image and service standards demonstrating excellent customer service professionalism and Qualities: Provide mentorship and guidance to junior associates taking on a role in training and helping colleagues to achieve their full YOUProven experience in retail sales or a similar customer-facing role preferably in a luxury knowledge and expertise in the assigned product category (e.g. suiting denim underwear).Exceptional customer service skills with the ability to provide personalized styling advice and build strong customer communication skills and the ability to share product knowledge with colleagues and customers -oriented with a proven track record of achieving and exceeding sales to work in a fast-paced dynamic environment while maintaining the brands luxury experience with sales tools and inventory management systems is a plus.About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach we are driving fashion forward for good as one team with one vision and one plan. Thats the Power of Us thats the Power of PVH.
One of PVHs greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued and every voice is heard and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
PVH Corp. or its subsidiary (PVH) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race ethnicity color sex gender identity or expression age religion national origin citizenship status sexual orientation genetic information physical or mental disability military status or any other characteristic protected under federal state or local addition to complying with all applicable laws PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill ability educational background work quality experience and potential.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
