Lead and coach a team that identifies customers needs provide exceptional customer interactions and deliver on Apples business and develop leaders to create high-performing teams that deliver exceptional responsible for attracting recruiting training developing and retaining a diverse high-performing and actively participate in Floor Leadership and remove operational obstacles to improve the customer experience and team member responsible for developing the stores operational strategy to drive Apples business priorities and achieve store performance store scheduling strategy in alignment with program guidelines accounting for business individual and team needs and achieving scheduling and use the business information required to support and execute the Apple Retail assess team and customer sentiment through formal and informal channels address any areas of opportunity and celebrate and recognize and uphold Apples policies and procedures and protect all company assets including confidential business customer team member and financial other tasks as to an inclusive environment by respecting each others differences and having the curiosity to Apples values of inclusion and diversity in daily a role model for inclusive leadership behaviors and build develop and retain diverse action to create a safe respectful and inclusive environment for all team members.
You should:
Be available to work a schedule based on business needs that may include nights weekends and public holidays in the retail store and reliably attend work as scheduled in line with local laws and subject to any approved accommodations.
Be proficient in written and spoken English (sign language supported).
Have 5 years of leadership experience in retail sales or a related field.
You can:
Exceed goals successfully and persist in accomplishing objectives despite obstacles and setbacks.
Follow through on commitments and establish mechanisms to encourage others to do the same.
Instill trust within the team and operate with a high level of integrity.
Make timely and sound decisions by asking questions and using analytics experience and judgment.
Communicate with excellence and tailor your communication style to different audiences.
Coach train and develop the store team to drive positive customer experiences that build loyalty and deliver measurable results.
Lead build and manage multiple business groups within a fast-paced complex and constantly changing retail environment.
Manage multiple strategic priorities through effective organization planning and prioritization.
At Apple base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $117100 and $195100 and your base pay will depend on your skills qualifications experience and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan. Youll also receive benefits including: Comprehensive medical and dental coverage retirement benefits a range of discounted products and free services and for formal education related to advancing your career at Apple reimbursement for certain educational expenses including tuition. Additionally this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
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