Compliance Specialist

Job Summary:

The Compliance Specialist at North End Teleservices LLC (NET) is responsible for ensuring the company is complying with government and is tasked with creating and updating North End Teleservices policies and procedures.

Compliance Specialists are crucial to the integrity of our business. They will assist the organization to ensure all operating procedures comply with relevant laws regulations and addition to being responsible for monitoring and documenting compliance activities deliver employee training o compliance matters handling disputes and advising all parties professional records policies and procedures to ensure NET and their employees comply with laws and regulations established. This role is imperative for NET to solidify any potential operational and administrative areas of concern for our company to prevent loss of revenue and ensure compliance with all processes and laws.

Key Responsibilities:

• A catalyst for growth through Risk Management Governance and Internal Controls.
• An interface between different NET departments/programs.
• An advisor to the Compliance Supervisor while successfully interacting with their team to discuss findings updates trends and service improvement opportunities.

• Essential Job Duties:
  • Creating audit processes and supplemental material utilized for their team to effectively conduct audits and produce quality results.
  • Facilitating and assisting with all internal government compliance regulations.
  • Regularly reviewing all audit material provided by the Internal Auditors.
  • Overseeing cross-functional audit result meetings both in person and virtually.
  • Managing all internal Compliance requests
  • A reporter of facts which will strengthen NET to run more efficiently and prevent potential loss revenue by identifying areas of concern to their Compliance Manager and team.
  • Regularly reviewing and updating internal audits per the established audit scope and objectives.
  • Responsible for creating and implementing the Compliance audit processes and developing accurate reporting.
  • Perform internal investigations based on high-level findings of the internal audits and send reporting to the Compliance Supervisor
  • Protecting company and company assets from liability risks
  • Analyzing potential risks to avoid instances of non-compliance
  • Reviewing responses to audit findings for completeness and effectiveness.
  • Updates job knowledge by participating in and conducting various training and development programs for training procedures and audit purposes.
  • Understand the path of risk assessment.
  • Accept ownership of new auditing initiatives and enhance the compliance departments effectiveness.
  • This position assists with maintaining effective controls and reducing business risks. Many of the assignments and job functions require you to be a self-starter and communicate your concerns immediately to your Compliance Manager.
  • This position and the compliance team make the entire organization system and process driven which is imperative for our success in identifying areas of concern and trends and reporting on our findings in a timely manner.
  • Completing reporting and analysis data to be shared with all stakeholders through specific protocols defined by your Compliance Leadership and identified processes.

• Key Qualifications:
  • Knowledge and understanding of the NET policy procedures and standards in place at NET.
  • Assessment techniques of questioning evaluating and reporting the data.
  • Audit management and auditing skills such as planning organizing communicating and directing questions to the pertinent party.
  • The auditor must be detail-oriented be able to adapt their communication style to the person they are interacting with must be a self-starter and dependable.
  • Excellent computer skills in a Microsoft Windows environment.
  • Effective oral and written communication skills.
  • This position is required to report only factual statistics removing any personal perceptions.
  • Ability to work with various departments and foster teamwork.
  • Ability to work independently with minimal supervision.
  • Ability to maintain the highly confidential nature of human resources work.
  • High school diploma.
  • Must be able to pass English grammar and sentence structure competency.
  • General education diploma some college desirable.
  • Have experience and working knowledge of the Microsoft Office Suite 365 (PowerPoint Excel Word and Outlook)
• Specific skills for internal auditing are supported by training in:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Required Education and Experience:

• High school diploma.
• Proficiency in Microsoft Office programs.
• Proficient verbal and written communication skills.
• Strong analytical and critical thinking skills.
• Attention to detail.
• Must be able to pass English grammar and sentence structure competency.
• General education diploma some college desirable.
• Have experience and working knowledge of the Microsoft Office Suite 365 (PowerPoint Excel Word and Outlook).

Attendance and Punctuality:

Regular attendance and punctuality are vital attributes for all employees and critical for our staff as we are the role models for our organization and future leaders. It is important for employees to attend work regularly and to arrive at work on time because failure to do so detrimentally affects employee morale and productivity throughout North End Teleservices LLC.

North End Teleservices LLC is an equal opportunity employer and is committed to diversity in its workforce. North End Teleservices LLC recruits qualified applicants without regard to characteristics such as race color national origin religion gender gender identity sexual orientation disability veteran status age marital status citizenship status or any other status protected by law.

Required Experience:

Unclear Seniority