Compliance Specialist

The Compliance Specialist is responsible for understanding program and agency partner guidelines conducting and monitoring compliance audits for the North Texas Food Bank. This includes following Feeding America the Texas Department of Agriculture and other collaborative partner guidelines to ensure proper facilitation of the programs.

MINIMUM QUALIFICATIONS:

Education:

Bachelors degree required or an equivalent combination of education and experience

Special Knowledge/Skills/Abilities:

Able to work independently in a variety of environments with people of diverse backgrounds

Comfortable visiting sites covering 12-county service area

Strong focus on client satisfaction and customer service attitude

Detail-oriented compliance-minded and excellent communication skills

Able to meet deadlines and adhere to strict timeframes

Comfortable in a fast-paced environment

Proficient with MS Office Suite and Google Chrome

Knowledge of auditing theories principles and practices

Ability to understand complex guidelines and exercise sound judgement

Experience:

Two or more years in a related field preferred

Prior experience in the non-profit sector preferred

PRINCIPLE DUTIES AND RESPONSIBILITIES:

Schedule and conduct annual and/or biennial monitoring/compliance visits for program sites and agency partners

Develop relationships with site/agency coordinators and contacts for ongoing partnership

Responsible for site feedback coaching as well as training as needed

Initiate and process corrective actions/issues to resolve any compliance issues

Update monitoring deadlines in the system and any other pertinent site/agency information

Store and maintain all monitoring/compliance visit documentation

Demonstrate knowledge and application of all Feeding America Texas Department of Agriculture and other collaborative partner compliance requirements

Maintain familiarity with all NTFB Programs in order to offer support as needed

Investigate and recommend actions during NTFBs complaints/grievance handling process associated with neighbors

Ensure partner compliance with all NTFB contract terms Texas Department of Agriculture USDA and with Feeding Americas membership requirements

Maintain knowledge of food safety and complete any required trainings

Perform other tasks and duties as assigned

MENTAL DEMANDS:

The person in this position needs to adapt well in the face of workplace stressors such as customer complaints compliance offenses meeting deadlines and competing programmatic priorities of reasonable or high significance to the successful function of the unit.

PHYSICAL DEMANDS:

While performing the duties of this job the employee is required to stand; walk; sit; use hands to finger handle or feel objects tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel crouch or crawl; talk or hear.

Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.

The employee must occasionally lift and move up to 25 pounds.

ENVIRONMENTAL FACTORS:

The noise level in the work environment is usually moderate (i.e. business office with open floor plan with computers phone and printers light traffic)

Reliable transportation and a valid DL and insurance is required for travel to sites within our 12-county service area

The mental and physical demands and work environment described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not necessarily an exhaustive list of all skills duties responsibilities efforts requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job NTFB reserves the right to revise the job or to require other or different tasks be performed as assigned.

The North Texas Food Bank is an equal opportunity employer