Required Education: Bachelors degree in Social Work Psychology Sociology or other Health or Human Services related discipline AND:
- 24 months experience in home and community-based services case management or related healthcare setting.
Skills:
- Knowledge of federal and state laws particularly patient confidentiality.
- Knowledge of case management fundamentals and the technical/procedural aspects of case management.
- Ability to resolve moderately complex issues applying judgment critical thinking and problem-solving skills to determine a proper course of action.
- Must have a high level of organizational skills.
- Ability to keep accurate detailed records.
- Ability to handle stressful situations different situations and circumstances and complete paperwork and projects in a timely manner.
- Ability to set priorities and manage obstacles while maintaining focus on goals.
- Ability to build and maintain professional relationships with clients colleagues and other agencies while following ethical standards of practice.
- Must be self-motivated to achieve results be flexible when changes are necessary and respond to feedback in a positive manner.
Certifications:
- Certified Case Manager (CCM).The employee is allowed 1 year from hire date or promotion to Senior Case Manager to obtain the CCM certification.
Advertised Working Conditions:
- Physical:
- Sitting for long periods of time.
- Speaking and listening.
- Environmental:
Departmental Preferences:
- One year of paid professional experience in direct service provision care planning and has provided services to the aging and/or disabled population.
- Certified in Case Management
Why You Belong at the University of Oklahoma:The University of Oklahoma values our communitys unique talents perspectives and experiences. At OU we aspire to harness our innovation creativity and collaboration for the advancement of people everywhere. You Belong Here!
Equal Employment Opportunity Statement:The University in compliance with all applicable federal and state laws and regulations does not discriminate on the basis of race color national origin sex sexual orientation marital status genetic information gender identity/expression (consistent with applicable law) age (40 or older) religion disability political beliefs or status as a veteran in any of its policies practices or procedures. This includes but is not limited to admissions employment housing financial aid and educational services.
This position serves as a case manager for home and community-based waiver programs through the case management department at the College of Nursing. This position will carry a full-time caseload.
Duties:
Under limited supervision and may serve as lead. Onboards and trains new or lower-level case managers makes assignments and participates in performance management. Responsibilities are performed independently and require a broader understanding of principles and practices; Responsible for the case management process including admission assessment/reassessment service planning monitoring and discharge of consumers. Provides support to cope with chronic or acute illnesses or conditions.
- Advises care givers provides patient education and counseling and makes referrals for other services. May also provide care and case management or interventions designed to promote health prevent disease and address barriers to access to healthcare.
- Collects in-depth information about a clients situation and functioning through client interviews and other relevant sources to identify individual needs. Develops a comprehensive case management plan that will address identified and evaluates treatment plans and progress. Facilitates interdisciplinary approaches. Monitors staff performance.
- Develops and implements action-oriented and time specific case management plans by determining and documenting specific objectives goals and actions designed to meet the clients health and human service needs identified through the assessment process.
- Organizes secures integrates modifies and documents the resources necessary to accomplish the goals set forth in the case management plan.
- Gathers information and documentation from all relevant sources regarding the case management plans activities and/or services to determine the plans effectiveness in reaching desired outcomes and or changes the case management plan as needed.
- Measures and analyzes the interventions to determine the outcomes of case management involvement e.g. clinical financial variance quality/quality of life client satisfaction
- Performs other duties as needed to successfully fulfill the function of the position.
The position will cover the area east of Oklahoma City in and around the Seminole Shawnee Tecumseh and Prague.
Required Attachments
Documents required for this position are listed under the Required Attachments section of this job listing. You will be required to upload and attach these documents in the application process.
Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!
Required Experience:
Manager