General Manager - Home2 Suites by Hilton Helena MT
General Manager - Home2 Suites by Hilton Helena MT
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
EOE/AA/Disabled/Veterans
A General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotels continuing effort to deliver outstanding guest service and financial profitability.
Property Highlights:
With Mount Helena and the Missouri river as neighbors and the airport nearby our apartment-style suites are ideal bases to explore the Montana State Capital. Make the most of your in-suite kitchen free WiFi and breakfast or work your way through the Trinity Centers many restaurants. Pets are welcome.
Please clickherefor information on Home 2 Suites Helena!
What will I be doing
As the General Manager you would be responsible for managing daily hotel operations and providing overall leadership in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Lead direct and manage all hotel operations including but not limited to hotel budgeting and forecasting strategic planning leading service initiatives leading and managing balanced scorecard performance implementing and complying with all company policies and standards overseeing sales and marketing initiatives leading and developing the executive team responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
- Ensure guest and team member satisfaction
- Monitor and develop team member performance particularly the executive team and department heads to include but not limited to providing supervision and professional development scheduling conducting counseling and evaluations and delivering recognition and reward
- Recruit interview and train team members
- Oversee service quality operational efficiency guest satisfaction standards compliance and service and financial measurements
- Identify operational performance productivity and efficiency gaps and implement measures to correct those deficiencies
- Serve as primary liaison with hotel owners and corporate entities
What are we looking for
Basic Qualifications:
- 3 years of Hotel leadership experience at a property with 100 rooms or greater
Preferred Qualifications:
- Prior Hotel General Manager experience
- Local market expertise
- Hilton brand experience
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits.
- Medical Insurance Coverage Options for you and your family. Able to enroll after 90 days of employment
- Vision dental life and disability insurance
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program: 100 nights of discounted travel per calendar year
- Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay plus 50% of every dollar contributed on the next 2% of pay.
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Access to your pay when you need it through DailyPay
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
- Inclusive family-building and fertility benefits
- Expanded bereavement leave
- Adoption Assistance program
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Complimentary meals in the cafeteria while on shift
Required Experience:
Director
Employment Type
Full-Time
