Registry Officer (Assessments)
Registry Officer (Assessments)
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Job Description
About the Opportunity
Department
Registry
Location
St. Katherine Docks London
Term
Full-time Permanent.
Salary
Up to 35567 per annum depending on experience
Benefits
Generous benefits package including 25 days holiday allowance (excl. Bank holidays) group life assurance group income protection
pension schemes and private healthcare (optional)
Reports to
Senior Registry Officer
Start
As soon as possible
Registry services is responsible for the efficient delivery and management of the student personal and academic record from enrolment through to award the delivery of assessments transcripts statutory reporting and interacting with a wide variety of stakeholders to provide advice and guidance on academic regulations. We are a growing team committed to continuous improvement of processes and systems to enhance the student experience.
We are currently seeking a Registry Officer (Assessments) to provide high-quality administrative support across the Registry functions. The post holder will support all stages of assessment procedures including the organisation of exam paper setting and scrutiny collation and moderation of large-scale marking of assessments. The role will also support the wider Registry team with student records management and central processes including; academic appeals external reviews and extenuating circumstances.
DUTIES AND RESPONSIBILITIES
Provide administrative support for a range of student record administration duties across the full academic cycle ensuring systems are maintained and updated including but not limited to; creating and maintenance of individual student records inputting student data generating reports for Boards and inputting assessment marks.
Providing administrative support for all assessments including but not limited to; checking assessment briefs and exam papers and liaising with External Examiners for approval processing marking and moderation for all courses invigilation preparation of documents for exams inputting and release of marks to students and staff and preparation of assessment data for Exam Boards.
To support the operational activities which underpin the student lifecycle utilising systems and databases e.g. student records systems and Virtual Learning Environments accordingly and in accordance with best practice ensuring consistency of data and identifying and resolving issues.
To respond to student and faculty queries pre-assessment during assessment and post-assessment periods and to resolve issues /problems /queries independently escalating where necessary.
To regularly liaise with Faculty Leads to coordinate the production of assessment material. Supporting with formatting and proof-reading; checking spelling grammar punctuation numbering of questions and labelling of answer options.
Support the planning and administration of enrolment and induction week activities.
Support the Senior Registry Officer with programme administration tasks updating student records accordingly and communicating to relevant teams e.g. assessments and learning resources.
With guidance from the Senior Registry Officer provide administration for student extenuating circumstances processes and policies.
Undertake committee servicing responsibilities for meetings as appropriate including production of agendas secure collation and distribution of papers and formal minute writing.
Provide administrative support for the wider Registry team during peak periods to ensure all tasks are carried out and deadlines met.
Respond to enquiries made through the Registry mailboxes and telephone ensuring that they are fully responded to in a timely clear and empathetic manner investigating where necessary to resolve issues that may arise.
Understand comply and advise staff and students on Registry processes policies and systems; and proactively contribute to the continuous improvement of these.
OTHER DUTIES
Any other duties commensurate with the level of responsibility of this post for which the post holder has the necessary experience and/or training and as instructed by the University.
Work at weekends and outside of normal office hours will be required occasionally.
Travel may be required.
PERSON SPECIFICATION CRITERIA (Essential/Desirable)
Qualifications
A Level qualifications (or equivalent) or equivalent relevant administration experience (Essential)
Honours degree or equivalent relevant experience. (Desirable)
Experience/Knowledge
Experience of working in an administration role with the education sector preferably Higher Education. A Level qualifications (or equivalent) or equivalent relevant administration experience (Essential)
Knowledge and understanding of core academic and administrative functions in higher education. (Desirable)
Proven ability of effective problem solving and decision-making. A Level qualifications (or equivalent) or equivalent relevant administration experience (Essential)
Experience of using data management systems for data processing and inputting. A Level qualifications (or equivalent) or equivalent relevant administration experience (Essential)
Demonstrable experience of providing a responsive customer-focused service via telephone email and face-to-face. (Essential)
Experience of committee servicing. (Essential)
Understanding of GDPR Equality Act and other legislation relevant to education. (Essential)
Experience of working in a fast paced and rapidly developing organisation. (Essential)
Skills/Abilities
Proven communication and interpersonal skills with the ability to interact and build good working relationships with a diverse range of stakeholders. (Essential)
High level of numeracy written and verbal skills (Essential)
Able to work with a high level of accuracy confidentiality and attention to detail (Essential)
Well-organised and able to prioritise a varied workload. (Essential)
Ability to exercise sound judgement to deal and resolve problems independently seeking advice where appropriate. (Essential)
Ability to work as part of a team to deliver services and projects. (Essential)
Excellent IT skills using Word Excel email Internet and databases (Essential)
Flexibility and a capacity to adapt to the changing demands of the job.(Essential)
Other
Ability to occasionally work weekends and outside of normal office hours (Essential)
Application process
Participation in the equal opportunities section is encouraged but voluntary.
Applications must include a covering letter of no more than one page and a full curriculum vitae.
Applications are welcome from all sections of the community and will be judged on merit alone. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration Asylum and Nationality Act 2006. We are not able to provide Skilled Worker Visa Sponsorship for this role.
Position Type
Academic AdministrationSalary Range
Additional Information
About the University
Northeastern University London (NU London) is a prestigious higher education institution based in the heart of London and is part of Northeastern Universitys global campus network.Overlooking the River Thames near Tower Bridge NU London offers academically challenging educational programmes designed to inspire innovative thinking encourage interdisciplinary study and provide global experiences. The bright and modern campus offers award winning contemporary facilities for students and staff including state of the art audio visual technology in its teaching and meeting spaces.
Inspired by excellence infused with an energy of ideas and ability in motion at NU London being a part of our staff is to be a part of a collective of entrepreneurs and educators builders and London is growing quickly offering opportunity and growth for our staff. Currently hosting 1500 students our aim is to have 4000 students by 2028/29.
Choose NU London
As well as the exciting opportunities this role presents the University supports staff maintaining a good work/life balance your health and wellness are of utmost importance to us and our offerings encompass:
25 days annual leave plus 8 bank holidays and winter break holidays (normally 2 days between Christmas and New Year).
Access to personalised Continuous Professional Development (CPD) plans and opportunities.
Support with private medical insurance.
Eye test reimbursement.
Cycle Scheme vouchers.
24/7 employee assistance/ support via our Employee Assistance Programme.
Access to deals and discounts for food & shopping in the local area.
Enquiries
Informal enquiries may be made to:
They can be reached at the following:
However all applications must be made in accordance with the application process specified.
Application process
Applications should be made by 00:00 on the job postings end date (if applicable).
Participation in the equal opportunities section is encouraged but voluntary.
Applications must include a covering letter of no more than one page that addresses the criteria for the role and a full curriculum vitae.
The panel will be shortlisting for this position on a rolling basis so please apply as soon as possible. We reserve the right to close this post before the closing date if we receive a large number of applications.
Please note this role may require a basic or enhanced DBS check. Our organisation acknowledges the duty of care to safeguard protect and promote the welfare of our students and staff and is committed to ensuring safeguarding practice reflects statutory responsibilities government guidance and complies with best practice and Ofsted requirements. You must adhere to the above if you are offered a role with NU London.
For staffs own wellbeing for part time roles the expectation is if you have multiple roles they should not exceed full time (37.5 hours per week) and for full time roles the expectation is that this will be your only role (apart from intermittent roles).
Applications are welcome from all sections of the community and will be judged on merit alone. We welcome applications from all underrepresented groups including the Global Majority. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration Asylum and Nationality Act 2006.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
