Demonstrate sustain and lead top-performing sales and service to Apple customers by seeking to understand their needs identifying ownership opportunities presenting products and services and educating customers on relevant ways to buy knowledgeable about and proactively stay up to date on Apples offerings and Product Zone sales processes and on technology and consumer trends at Apple and in the broader others throughout the store on Apples products and services purchase options and current and emerging technology outside of Apple making sure leaders and team members are kept up to date to deliver excellent customer accuracy and follow other tasks as needed including but not limited to providing customer service and support in other areas of the to an inclusive environment by respecting each others differences and having the curiosity to Apples values of inclusion and diversity in daily activities.
You should:
Be available to work a schedule based on business needs that may include nights weekends and public holidays in the retail store and reliably attend work as scheduled in line with local laws and subject to any approved accommodations.
Have experience in retail or sales or related work experience.
You can:
Demonstrate knowledge of Apple products and services.
Show a track record of producing outstanding sales and customer experience results in a retail sales or similar role.
Personalize and effectively communicate solutions based on customer needs.
Solve customer concerns through care learning and presentation skills.
Work in a fast-paced environment often supporting multiple customers at the same time.
Learn about and deepen your understanding of Apple products and services and third-party products to enhance the customer experience.
Support and educate the broader team by sharing knowledge experiences and insights.
Collaborate and motivate across the store and among key partners to achieve individual and overall team goals.
At Apple base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $26.83 and $37.18/hr and your base pay will depend on your skills qualifications experience and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan. Youll also receive benefits including: Comprehensive medical and dental coverage retirement benefits a range of discounted products and free services and for formal education related to advancing your career at Apple reimbursement for certain educational expenses including tuition. Additionally this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
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