Lead the SP&O team in France & Benelux which includes training & advocacy POS operations and contract & seamless execution across all areas of responsibility with a constant focus on optimizationEstablish and rethink working processes and project management frameworks to monitor progress and deliver best in class support to our country sales teamsProvide direction to central and country teams building an understanding of how their roles contribute to the achievement of sales strategies Motivate and drive people to successfully deliver even in adverse conditions or with limited resourceBuild strong relationships within Country Central and WW levelsCan-do delivery and results focused you drive and execute global and local programs aligned to regional business plans and WW strategy for all routes to market Retail Telco Education and will be a key stakeholder to provide input to our central Team in London and our global strategy on all program development and ongoing management including tools to operationally manage and report on performance. Constructively challenge sales teams central SP&O teams and Worldwide SP&O whilst ensuring operational excellence of programs for our customers. Due to changing priorities budget resource and the need to balance the requirements of multiple countries you face the daily challenge of where to focus your time and energy. You have a dont give up attitude especially in the face of resistance or setbacks. You drive what matters and empower your teams to reach their goals along the way.
Experience leading a successful team of talented individuals
Strong understanding of delivering an Apple customer experience when it comes to Training & Advocacy and POS Programs
Dedication to meeting the expectations of both internal and external customers and focus your team on doing the same
Drive excellence and craft the right environment for your people to do likewise.
Strong collaborator ability to empower team members and mobilize the right resources to ensure all problems are resolved
Inspire the team to be creative and find efficiencies to achieve seamless execution
Clear sense of priority setting and structured planning and execution
Proven effective relationship builder experienced in a matrix environment approaching problems flexibly and delivering results by driving what matters
Excellent presentation skills proven at senior level
University degree or equivalent experience
You are fluent in English and French with other local languages an asset
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