Monetization Operation Analyst
Monetization Operation Analyst
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Job Description
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worldslargest enterprises to the most ambitious startupsuse Stripe to accept payments grow theirrevenue and accelerate new business opportunities. Our mission is to increase the GDP of theinternet and we have a staggering amount of work ahead. That means you have anunprecedented opportunity to put the global economy within everyones reach while doing themost important work of your career.
About the team
The Finance Operations (FinOps) team provides and enhances core business services that arethe backbone for Stripe. FinOps uses data and operational excellence to deliver technologysolutions payroll services operational excellence and monetization services to Stripe.
Summary:
We invite you to consider a position as a Monetization Services Analyst at Stripe where you will play a vital role in enhancing user experiences through the onboarding of contracts and workflows. This position requires collaboration with business partners and engineers to improve financial systems thereby making a significant impact on Stripes core operations.
Responsibilities:
- Onboard custom contracts into our billing systems with precision and accuracy.
- Develop and manage scalable billing and collection processes for complex agreements.
- Establish auditable onboarding processes for both new and existing users.
- Collaborate with internal teams to refine processes and proactively anticipate business needs.
- Work closely with account managers to address user inquiries regarding onboarding and billing.
- Act as an advocate for customers by sharing feedback with internal stakeholders to drive system improvements.
- Contribute to ongoing process enhancements to optimize operations.
Qualifications:
- 5 years of experience in client-facing roles such as customer success consulting or account management.
- Demonstrated ability to lead technical discussions and influence outcomes effectively.
- Detail-oriented with a keen understanding of the broader impact of transactions.
- Strong analytical skills with a talent for navigating data to identify solutions.
- Excellent organizational and time management abilities.
- Proven ability to work effectively with a diverse range of individuals both internally and externally.
- Adaptability in a fast-paced high-growth environment.
- Comprehension of process impacts on customers and financial outcomes.
- Familiarity with the payments industry is advantageous.
- Experience with GSuite Excel and large datasets; knowledge of SQL is beneficial.
- Background in project management or consulting with a cross-functional approach.
- A builders mindset open to questioning assumptions and exploring innovative ideas.
- Passion for learning and problem-solving through infrastructure and automation.
Required Experience:
IC
Employment Type
Full Time
