Registration Change Counselor
Registration Change Counselor
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Registration Change Counselor
Reporting Relationship: Executive Director of Learner Success
Unit: National & Global
Department: Learner Success
Campus Location: This position can work out of any of our regional site locations in Indiana Kentucky or Ohio (Merrillville Fort Wayne Indianapolis Greenwood Kokomo or Marion IN; Cincinnati Dayton or Cleveland OH; or Louisville KY.
Summary of Position: Manage all aspects of changes in registration for students in non-residential programs including Communication with students facilitators program directors associate/regional deans financial aid and accounting. Analyze each request to clarify the impact the change will have on the students financial aid. Counsel the best course of action to minimize negative financial aid ramifications for the student.
This position holds a hybrid schedule with 2 days working out of Marion IN and 3 days remote.
Duties and Responsibilities
- Serve as the contact person for all changes in registration for students in non-residential programs
- Understand the academic requirements for each program and what constitutes degree completion for a student
- Understand basic financial aid requirements academic year criteria and financial aid ramifications to the requested registration change
- Determine the students eligibility for a Leave of Absence (LOA) and communicate the LOA process to the student
- Maintain communication with program directors and associate/regional deans concerning exceptions and unusual circumstances
Qualifications:According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
- Bachelors degree preferred
Experience
- Problem solving and decision-making skills
- Analytical thinking skills
- Ability to work independently
- Excellent phone computer and typing skills
- Organizational skills
- Accuracy and attention to detail
- Excellent written oral and interpersonal communication skills for relating effectively with students and the constituents within the University
Required Skills
- PHYSICAL DEMANDS: Talking and hearing
- VISUAL DEMANDS: Heavy visual acuity
- ENVIRONMENT: Inside environmental conditions
IWU Kingdom Diversity Statement
IWU in covenant with Gods reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living teaching and learning which exhibits honor respect and dignity. Acknowledging visible or invisible differences our community authentically values each members earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christs commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C. Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Employment Type
Full-Time
