Account Executive
Account Executive
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Job Description
Redefine the future of customer experiences. One conversation at a time.
Were changing the game with a first-of-its-kind conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI built by amazing humans.
Our culture is forward-thinking customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service our products and services and most importantly each other. Since companies and 1M users rely on Nextiva for customer and team communication.
If youre ready to collaborate and create with amazing people let your personality shine and be on the frontlines of helping businesses deliver amazing experiences youre in the right place.
Build Amazing - Deliver Amazing - Live Amazing - Be Amazing
Redefine the future of customer experiences. One conversation at a time. Were changing the game with a first-of-its-kind unified AI powered customer experience platform for businesses to engage market sell and service. Its called UCXM and is based on consistently providing a great customer experience across channels and touch points because today consumers want to talk to brands on a channel and at a time that suits them instead of the one you may try to impose on them.
Our culture is forward-thinking customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service our products and services and most importantly each other. Since companies and 1M users rely on Nextiva for customer and team communication. If youre ready to collaborate and create with amazing people let your personality shine and be on the frontlines of helping businesses deliver amazing experiences youre in the right place.
As an Enterprise Account Executive you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise youll recommend the optimal solution to improve their customers journeys and accelerate their growth. You will also be collaborating with Nextivas channel partners and internal teams to achieve your business objectives and meet customer needs.
The ideal candidate for this coveted position is an expert in large and complex deals offering an enhanced sales experience due to their specialization; he or she is also an expert in selling cloud contact center solutions and is accountable for forecasting their sales on a monthly basis. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.
What Youll Do:
- Qualify deals quickly and focus on educating the customers on why they need to buy from Nextiva
- Gain access and establish relationships with key executives C-level leaders and decision makers
- Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs
- Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts
- Develop a robust qualified pipeline and handle strategic and value-based account planning forecasting and closing opportunities
- Be the trusted advisor and influencer in winning customer decisions to buy architect and adopt Nextiva solutions
- You will work across the Nextiva channel partners to train them on how to position Nextiva UCXM to transform customer journeys and build enduring relationships
- Cultivate client relationships by building trust partnership and an amazing connection to the Nextiva brand and team
- Master the Nextiva UCXM story and articulate the value we provide to customers
- Collaborate with our lead generation marketing and SA teams along with channel partners to build and implement key sales and business development initiatives to increase sales pipeline
- Prospect into your assigned accounts to discover and develop opportunities
- Lead complex sales cycles using the support and strengths of key internal partners (Pre-Sales Product Management Executives and partners) to close opportunities and exceed your quota
- You will keep your team updated on your progress by regularly and accurately updating our internal CRM system
Requirements:
- True hunter with 7 years of demonstrated experience in consultative B2B sales with a proven track record of success in CCaaS
- Able to excel in a fast-paced work environment without direct daily supervision
- Excellent interpersonal communications presentation and organizational skills
- Strong mathematical aptitude and problem-solving skill
- Documented success selling to multiple levels of decision makers in large complex business accounts
- Documented proof of quota attainment and regional or national sales ranking
- Experience selling solutions and value in a consultative format
- Ability to manage time to conduct 8-10 meetings or demos per week
- Willing to travel throughout the assigned region up to 50% travel. Most travel will be local
- Independent and self-motivated. Can hit the ground running with a strong drive to succeed
- Excellent interpersonal verbal and written communication and presentation skills
- An existing network of customer contacts and partners within the enterprise contact center market is a plus
- Bachelors degree from accredited college or university is preferred
Nextiva DNA (Core Competencies)
Nextivas most successful team members share common traits and behaviors:
- Drives Results:Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations challenge the status quo and ask what can be done differently. They lead and drive change celebrating success to build more success.
- Critical Thinker: Understands the why and identifies key drivers learning from the past. They are fact-based and data-driven forward-thinking and see problems a few steps ahead. They provide options recommendations and actions understanding risks and dependencies.
- Right Attitude: They are team-oriented collaborative competitive and hate losing. They are resilient able to bounce back from setbacks zoom in and out and get in the trenches to help solve important problems. They cultivate a culture of service learning support and respect caring for customers and teams.
Total Rewards
Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best in and out of the office.
Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary incentives or bonuses.
- Health -Comprehensive medical coverage and Dental plan
- Insurance Life and Income protection
- Work-Life Balance - Holidays: 25 days public holidays parental bonding leave
- Financial Security - Company pension plan
- Wellness -Employee Assistance Program and comprehensive wellness initiatives
- Growth -Access to ongoing learning and development opportunities and career advancement
At Nextiva were committed to supporting our employees health well-being and professional growth. Join us and build a rewarding career!
Established in 2008 and headquartered in Scottsdale Arizona Nextiva secured $200M from Goldman Sachs in late 2021 valuing the company at $ check out whats going on at Nextiva check us out onInstagram Instagram (MX) YouTube LinkedIn and the Nextiva blog.
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Required Experience:
IC
Employment Type
Full Time
