Bartender (Temporary) - Outbound Stowe

ABOUT OUR COMPANY

Outbound Hotels:

Outbound Stowe is part of the Outbound Hotels collection offering authentic one-of-a-kind.

lodging that harmonizes with outdoor adventure. Guests can enjoy knowledgeable and friendly service; fun and engaging experiences; and an environment that is thoughtfully designed embraces its place and celebrates its community.

Other Outbound Hotels include the Virginian Lodge in Jackson Hole WY Outbound Mammoth and future properties including Outbound Yosemite in Oakhurst CA near Yosemite National Park.

Hospitality:

Springboard Hospitality is a premier third-party hotel management company with a 30 year history transforming lifestyle hotels throughout the United States. Springboard team members are a diverse mix of independent innovators savvy storytellers adventure-seekers tech entrepreneurs free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people properties & communities. From memorable moments at the front desk to thoughtful room touches to inspired onsite programming to locally crafted food and beverage experiences the Springboard team is committed to empowering the travelers journeyinviting them to experience the vibrancy of each hotels locale pushing authentic human connection exploration and discovery while also driving revenue.

Title: Bartender

Position Overview: At Eastside we dont just serve drinks and good foodwe craft experiences. As a Bartender youll play a vital role in creating unforgettable moments for our guests. Youll be more than a mixologist; your dedication to fostering human connections comfortable experiences and providing exceptional service will turn ordinary evenings into extraordinary memories.

Core Responsibilities:

• Maintain Cleanliness and Organization: Ensure the bar area meets Eastsides high standards of cleanliness and organization.

• Collaborate: Work with team members to ensure timely and efficient service enhancing guest satisfaction.

• Uphold Health and Safety Standards: Handle all beverages and equipment properly and adhere to cleanliness and safety protocols.

• Provide Friendly Service: Offer attentive and friendly service at all times creating a welcoming atmosphere for guests.

Beyond the Basics: As a Bartender at Eastside youll embody the spirit of our brand in every interaction. Youll connect with guests and enhance their experience through your expert mixology and warm hospitality. Your role extends beyond the bar; youre an integral part of our larger community helping to foster a sense of belonging for our guests.

Who Were Looking For: Successful candidates for this role are authentic approachable and adventure-curious individuals who embody the values of Eastside. Youre not just passionate about bartending; youre passionate about creating moments of magic for our guests. Your positive spirit and can-do attitude make you a valuable asset to our team.

The Deeper Meaning: In this role you have the power to make people feel at home even when theyre far from it. By providing expertly crafted drinks and genuine hospitality youre not just serving beverages; youre creating sanctuaries where guests can relax recharge and connect with each other. Your attention to detail and commitment to service help guests feel valued respected and truly cared for.

Operationalizing the Brand: As a Bartender youll be an ambassador for the Eastside experience. Your work reflects our brands commitment to authenticity adventure and community. Every drink you serve is a testament to our dedication to providing unique one-of-a-kind experiences that leave a lasting impression on our guests.

Positive Spirit and Attitude: To thrive in this role youll need more than just bartending skillsyoull need a positive spirit and an unwavering commitment to excellence. Your easygoing demeanor and sociable nature make you a natural fit for our team and your enthusiasm for creating memorable experiences shines through in everything you do. With your charming personality and genuine warmth youll help guests feel right at home from the moment they arrive.

Join us at Eastside where every drink is an opportunity to create magic and connect with guests in meaningful ways. If youre ready to embark on a journey of hospitality adventure and discovery wed love to welcome you to our team.

RESPONSIBILITIES

• Welcome all guest upon arrival in a warm and friendly manner

• Make and serve drinks to guests and cocktail servers following established guidelines procedures and policies regarding beverage and safety controls as prescribed by OLS Hotels and Resorts standards.

• Perform all guest contact activities in a cordial efficient and professional manner; maintaining a commitment to guest satisfaction.

• Ring guest checks collect cash and process credits and room charges in the exact manner outlined by OLS Hotels and Resorts policies and procedures.

• Complete liquor requisitions and supply lists.

• Know and comply with state liquor laws.

• Ensure established pars are maintained.

• Perform all side work duties according to side work schedules.

• Attend to bar and tables take orders and deliver in a timely manner.

• Bus tables and set in a timely manner.

• Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently.

• Prepare beverages and cocktails according to the standards for mixing portion control and presentation.

• Serve guests with all food and beverage requirements in a warm friendly courteous and professional manner.

• Ensure the bar lounge lobby and event areas are kept clean and tidy.

• Be familiar with the computer POS system.

• Carry out cashiering functions by closing checks and servicing the guest.

• Follow all state liquor laws and assigned training is required.

• Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests and when necessary report to management.

• ServSafe and ABC online training required for the role.

• Stock and clean glassware.

• Check soda tanks to ensure that they are full and secured properly to the bar.

• Prepare all garnishes.

• Prepare juices and syrups for bar service.

• Change kegs and soda bibs.

• Assist in cleaning of tables and all lounge area as needed.

• Ensure overall guest satisfaction.

• Deliver food to guests.

• Knowledge of both food and drink menu to offer guests suggestions and upsell

• Knowledge of what all hotel food and beverage options are and be able to quality control all items served to guests.

• Follow hotel handbook protocols.

• Perform special projects and other responsibilities as assigned.

EXPERIENCE

• Prior Experience

• 2 Previous bartending experience in hospitality or fast paced environment preferred.

• IT Expertise

• Advanced knowledge of computer software (including Microsoft Office outlook) and or micros station.

• Must be at least 21 years of age.

EXPERIENCE:

• Prior Experience:
  • 1 Previous bartending experience in hospitality or fast paced environment preferred.
• IT Expertise:
  • Advanced knowledge of computer software (including Microsoft Office outlook) and or micros station.

• Education:
  • High School diploma or GED required; college degree preferred.
• Subject Expertise:
  • Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
  • Report any unusual occurrences and/or request to Supervisor.
  • Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
  • Must be service oriented with excellent customer service and sales skills
  • Must be able to effectively communicate to guests management and coworkers and read write and understand the English language
  • Must be energetic and outgoing
  • Must possess excellent interpersonal and organizational skills
  • Must be able to follow directions with attention to detail speed and accuracy
  • Must be a team player with the ability to work under minimal supervision
  • Must be able to multi-task in a fast-paced work environment
  • Must be able to understand and work with basic financial information and solve basic arithmetic problems
  • Must be able to type 45 wpm and have the ability to input data and access information on the computer
  • Must have proficient working knowledge of Microsoft Office Opera; preferred.
  • Must be able to exercise confidentiality and discretion.

OTHER EXPECTATIONS:

• Must be 21 years of age to serve alcoholic beverages
• Abide by payroll policies procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
• Demonstrate a working knowledge of all company safety and security procedures.
• Travel required: As needed for hotel familiarization content creation shoots and to meet with colleagues.
• Hours Required: Must primarily work during Springboard Hospitality business hours Monday - Friday 8am - 5pm (PST) while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.

Benefits:

Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

Full Time Benefits

• Competitive Base Salary
• PTO
• Medical Dental Vision Life Pet Insurance
• 401K
• Costco Membership
• Bereavement Leave
• Management Contract Referral Program
• Education Assistance

Additional Per Position

• Employee Rates at all of Springboard Hospitalitys 35 Hotels
• Monthly Cell Phone Stipend
• Dry Cleaning Services
• Hotel Level Executive Bonus Program
• Retention Bonuses
• Lead Share Program
• Associate of the Month/Quarter & Company-wide Associate of the Year Programs
• Associate Referral Bonus Program

Springboard Hospitality Core Values:

• CONNECTED. We are plugged into people technology and the cutting edge of culture.
• INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
• COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
• PERSONALIZED. We are devoted to authentic human connection personalizing our approach to the guests and owners that we serve.
• DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.

OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race color sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender religious creed (including religious dress and grooming practices) marital status domestic partner status age national origin or ancestry physical or mental disability medical condition genetic information and characteristics sexual orientation gender identity or expression military or veteran status or any other basis protected under federal state or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.