IT End User Support Analyst (IT Career Switch Available)
IT End User Support Analyst (IT Career Switch Available)
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GBP 26000 - 32000
1 Vacancy
Job Description
Job Description
IT End User Support Analyst Basingstoke up to 32k Benefits including private Medical Hybrid Working).
Career Switch / IT Career available in an IT Support Team.
Are you a people-first problem-solver with a passion for technology and hands-on IT support This is a great opportunity to join a global IT team supporting critical infrastructure and manufacturing environmentsnot just from behind a service desk but actively resolving real-world IT issues on the ground.
Whether youre early in your IT career or have a few years of experience this is your chance to part of a genuinely collaborative multi-site support operation where you will not just sit on a support desk.
Youll be part of a global team supporting 1500 users across manufacturing and corporate environments. From setting up and troubleshooting devices to managing on-site hardware and supporting user onboarding/offboarding youll be doing more than repeat ticket resolutionthis is about real troubleshooting and end-to-end ownership of issues.
Theres some on site required at a secondary site about an hour north of Basingstoke (once every week or two which is expensed) where youll be the face of ITensuring smooth service resolving escalated issues and maintaining critical IT infrastructure.
If you are looking for something new and have a good grounding in troubleshooting hardware applications networking and Microsoft 365 tools and have Familiarity with tools like Active Directory Intune Windows OS and Office 365.
There is a great benefits scheme including Private Medical 26 days holiday Buy/sell holidays up to 9% employer pension and a whole suite of other benefits.
The office is Basingstoke theres some on site required at a secondary site about an hour north of Basingstoke (once every week or two which is expensed) where youll be the face of ITensuring smooth service resolving escalated issues and maintaining critical IT infrastructure.
Join a hands on high autonomy support team working in a customer facing environment with regularly desk side & field work.
Due to the nature of the organisation you would need to pass a security vetting.
Required Experience:
IC
Employment Type
Full-Time
