Workforce Services Administrative Assistant 2
Workforce Services Administrative Assistant 2
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1 Vacancy
Job Description
State government does not discriminate based on race color national origin religion sex sexual orientation gender identity or expression pregnancy childbirth or medical conditions related to pregnancy or childbirth age physical or mental disability genetic information marital status creed political beliefs or affiliation veteran status military service retaliation or any other factor not related to merit and qualifications of an employee or applicant.
KNOWLEDGE SKILLS AND ABILITIES:
If you are the right person for this opportunity you will have the following knowledge skills or abilities:
- Excellent communication skills problem solving abilities and a customer focused attitude.
- Courteous and helpful attitude toward the public and coworkers.
- Ability to prioritize tasks effectively.
- Resourceful and willing to learn new systems or methods.
- Willing to support others and contribute to group goals.
- Strong organizational skills with attention to detail and deadlines
- Customer service skills and ability to support multiple programs simultaneously
MINIMUM QUALIFICATIONS
Candidates with a strong mix of the attributes listed in the above Knowledge Skills and Abilities (KSAs) are desired. Candidates may demonstrate competency in the KSAs through one year of experience formal education (including certificates credentials or degree-based programs) or a combination of both. Candidates should clearly describe how their experience and education meet the identified KSAs and provide examples in their cover letter that demonstrate their qualifications.
HOW TO APPLY FOR THIS OPPORTUNITY:
A complete state application is not required; however you will need to initiate the application and attach the resume cover letter or other required documents at time of application to be considered for this position. Resume will auto fill the application but the application will not be scored or reviewed.
Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Materials submitted but not requested will not be considered in the selection process.
Tip: When attaching your resume cover letter or other required documents you must mark the attachments as RELEVANT or we will be unable to view your documents.
Required application materials:
- Cover Letter - The Cover Letter should describe how the candidates experience and education meet the identified Knowledge Skills and Abilities above and provide examples that clearly demonstrate their qualifications.
- Resume - include all work experience you have held that would help you qualify for this position including duties dates of employment.
Only online applications will be accepted. By applying online you can receive updates and monitor the status of your application.
All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an application confirmation email with instructions on acceptable preference documents and how to submit such documents.
If you need an accommodation with the application process please contact the HR office.
Note: Employees for the State of Montana must reside within Montana. All applications and required application documents must be submitted through the MT Careers site at: STATEMENT:
Empowering all Montanans through work and opportunity.
DLI CORE VALUES:
- Responsiveness
- Respect
- Integrity
- Excellence
- Cohesiveness
Its about the people and the impact we make in our communities every day. We are proud of our open team-based supportive and collaborative work environments. Learn more about DLIhere.
BENEFITS:
Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking camping biking fishing boating hunting skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs rodeos and theaters. Read more about our great state here.
See our other incredible benefits here. These are some of our benefits just to name a few:
- Work/life balance with hybrid schedules or partial telework may be available within the state of Montana.
- 38 paid days off a year including vacation sick leave and holidays.
- Military leave: Youll get up to 15 days of military leave with full pay.
- Longevity raises with continuous service as well as any negotiated market increases and state statutory raises.
- Health dental vision life insurance coverage flexible spending accounts EAP - clickhere to learn more.
- Free telehealth and access to free employee medical clinics through our medical plan - click here to learn more.
- Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary. A third optional 457(b) deferred compensation plan is also available. Click here to learn more.
- Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- clickhere to learn more!
- Career progression training opportunities and room for professional growth.
- State employee discounts at various businesses across the state.
This position may be eligible for a statutory $1.00 an hour base pay increase effective on July 1 2026.
*This position may be covered by aVoluntary Employee Beneficiary Association (VEBA)
JOB DUTIES:
As a Workforce Services Administrative Assistant you will:
- Answer incoming calls promptly and professionally.
- Provide excellent customer service to citizens and stakeholders.
- Perform data entry records management and document tracking.
- Maintain digital filing systems.
- Support procurement inventory and supply ordering.
- Handle confidential information with integrity and discretion.
- Support other staff and departments as needed.
Employment Type
Full Time
