Digital Creator and Social Media Manager

About us

Museum of Illusions is the worlds largest and fastest-growing museum chain with 64 locations in 28 countries and big plans for further expansion. Our original concept was launched in 2015 and quickly became a recognizable global brand and leading attraction in each city where it was launched.

At the Museum of Illusions we understand the power of play exploration and creativity. We are curious and open to people thinking outside the box.

Our young and motivated team is rapidly growing and we invite you to join us in our mission to bring interactive immersive and fun experiences to everyone eager to have their mind blown.

Position Overview:

For our Manchester museum we are searching for a creative strategic and hands-on individual to take over a Digital Creator and Social Media Manager role and lead our digital storytelling and community engagement.

You will be responsible for planning producing and publishing engaging content across social media platforms to grow our audience build brand awareness and drive museum visits. You will be both the creative mind behind the content and the strategist who ensures performance and consistency.

Together we will design your to-do list which will include tasks like:

• Developing and executing the monthly social media content plan for Instagram TikTok and Facebook.
• Capturing and editing engaging on-site photo and video content showcasing the museums experience illusions and visitor interactions.
• Writing compelling and on-brand copy for posts captions and community engagement.
• Monitoring trends platform updates and best practices to keep content fresh and relevant.
• Managing daily posting community management (DMs comments) and user-generated content.
• Coordinating with the global marketing team on campaigns content guidelines and brand consistency.
• Collaborating with influencers to boost visibility and reach.
• Tracking and reporting on performance metrics (engagement reach growth) using Meta Business Manager and platform insights.

Were looking for someone with:

• 2 years of experience in social media management and content creation.
• Strong video and photo creation skills (filming editing basic motion graphics are a plus).
• Proficiency in Canva CapCut Adobe Suite or similar tools.
• Excellent written and spoken English language skills
• Understanding of social media algorithms and engagement strategies (especially for Reels and TikTok).
• Strong organizational skills and the ability to work independently.
• A creative eye and love for pop culture trends and visual storytelling.
• Availability to work on-site and occasionally during weekends or evenings for events and content opportunities.
• Nice to Have:
  • Experience in hospitality tourism or museum/attraction settings.
  • Familiarity with paid social (boosting Meta Ads).

What you can expect from working with us

• A young vibrant and ambitious team to work with
• A fun exciting and industry-leading concept to manage and develop
• Being part of a global brand with a local soul.
• Creative freedom to bring your ideas to life.
• Opportunity to work in one of the most photogenic and fun venues in Manchester.
• Dynamic supportive and international team environment.

To apply please send your CV portfolio (or examples of past social media work) and a short note on why you are a great fit to the role.

If you dont think you meet all the criteria but are still interested in the job please apply. Nobody checks every box - were looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.