EOR / AORÂ Account Manager
EOR / AORÂ Account Manager
Posted on :
01-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
01-08-2025
Job Description
Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. We are passionate about bridging the gap between talent and opportunity by leveraging technology; helping our clients implement real-world workforce solutions with robust fully integrated recruitment operations.
Job Title: EOR / AOR Account Manager
Location: Ann Arbor MI 48108
Job Type: Full Time
Work Type: Onsite
Duration: Full Time
Job Description:
- The Account Manager EOR / AOR acts as the strategic day to day liaison for clients MSPs and contingent workers ensuring seamless execution across the full contingent workforce lifecycle.
- This role supports operational excellence data integrity compliance and business growth through strong client engagement.
Key Responsibilities:
Client & Contractor Support:
- Serve as the primary contact for assigned client accounts managing onboarding payroll timesheets invoicing and escalations.
- Coordinate with clients MSPs and internal stakeholders to clarify contractor project scopes and documentation.
- Build trust with MSP partners and client teams driving program visibility and operational alignment.
Onboarding & Compliance:
- Guide contractors through background checks classification document review and platform orientation.
- Ensure EOR/AOR compliance with client-specific and regulatory standards; monitor onboarding progress and manage escalations.
Timekeeping & Payroll:
- Oversee accurate submission of timesheets and deliverables; proactively resolve discrepancies.
- Liaise with payroll/billing teams and assist with approvals for timely processing.
Account Management & Reporting:
- Maintain client portals and internal tracking systems with high data accuracy.
- Prepare and present performance metrics status reports and QBR content for stakeholders.
- Document escalations and resolutions thoroughly; collaborate to ensure resolution and follow through.
Account Growth & Business Development:
- Support business development by identifying opportunities for upselling and new services within client accounts.
- Partner with sales and MSP teams to promote service enhancements and identify new revenue streams.
- Participate in RFP/RFI development contract negotiations and client pitches.
- Attend client events or QBRs in-person as needed (some travel required).
Required Skills:
- Outstanding written and verbal communications tailored to professional/executive audiences.
- Proven multitasking organization and attention to detail in fast-paced environments.
- Skilled in MS Office CRM payroll or HRIS systems.
- Self-starter with a strong customer service orientation and proactive approach to relationship-building.
- Strong negotiation and contract rate management experience aligned with client expectations.
- Demonstrated ability to listen actively and uncover business growth opportunities.
- Experience in staffing contingent labor or talent acquisition-particularly with executive or high-level placements.
- Familiarity with EOR AOR and Corp-to Corp engagement models.
- Prior success delivering white glove service to clients and contractors.
Preferred Qualifications:
- Bachelors degree in Business HR Communications Finance or related field.
- 3 10 years of experience in account management or client operations roles in workforce staffing HR or payroll services.
TekWissen Group is an equal opportunity employer supporting workforce diversity
Employment Type
Full-time
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