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You will be updated with latest job alerts via emailAt Freddie Mac our mission of Making Home Possible is what motivates us and its at the core of everything we do. Since our charter in 1970 we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.
Freddie Macs Single-Family Accounts Receivable (SFAR) team is seeking a detail-oriented self-starter. This entry-level position on the Billing Team offers the opportunity to use your risk mitigation critical reasoning and customer support skills to process daily/monthly transactions across a variety of billing lines address customer inquiries and follow control documentation requirements. While most day-to-day responsibilities will be structured per daily/monthly schedules you will have also have the opportunity to identify and work on process improvements and cross train with team members to continue developing your knowledge base and skillset. This role also requires infrequent after-hours business validations post technical deployments.
The Single-Family Accounts Receivable (SFAR) team within Single Family Portfolio & Servicing (SFPS) is responsible for billing payment processing counterparty management business to business collections and timely reporting to downstream financial systems.
The Billing Team within SFAR is responsible for the billing function across eleven lines of business with a focus towards supporting Freddie Macs mission and new addition to the execution of a variety of daily/monthly processes we are responsible for ad-hoc corporate receivable processing customer account management customer inquiry resolution and the management of our online billing portal (eBill).
Execute month-end billing close processes for assigned billing lines.
Process ad-hoc manual billing requests from internal business partners.
Perform high level analysis of fee assessments.
Perform root cause analysis for credit fee billing adjustments.
Support team mailbox rotation by responding to customer requests in a timely manner.
Collaborate with internal business partners.
Maintain accurate documentation for control and audit support.
1-2 years of relevant experience.
Bachelors Degree or equivalent experience preferred.
Accounts Receivable experience preferred.
Knowledge of SQL preferred.
PeopleSoft and/or Workday experience preferred.
Proficiency with Microsoft Office Suite (Excel Access Outlook Word etc.).
Be Mission Focused (Make Home Possible).
Be Customer Focused.
Deliver Results.
Effective communication skills.
Ability to multi-task and prioritize.
Sense of curiosity and desire to learn.
Current Freddie Mac employees please apply through the internal career site.
We consider all applicants for all positions without regard to gender race color religion national origin age marital status veteran status sexual orientation gender identity/expression physical and mental disability pregnancy ethnicity genetic information or any other protected categories under applicable federal state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
A safe and secure environment is critical to Freddie Macs business. This includes employee commitment to our acceptable use policy applying a vigilance-first approach to work supporting regulatory mandates and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.
CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more please visit and register with our referral code: MAC.
Time-type:Full timeFLSA Status:Non-ExemptFreddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $60000 - $90000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position experience skill set internal pay equity and other relevant qualifications of the applicant.Required Experience:
IC
Full-Time