Digital Content Lead

Job Posting Title

Salary Band

29541 - 39968
Grade: LC1

Job Description

About the Role
We have an exciting opportunity for a talented Digital Content Lead to join our team and help grow our digital presence as Manchester Building Society.

Following our merger with Manchester Building Society in 2023 we are delighted to be returning to the high street in Manchester in 2025! Were proud to bring mutual savings mortgages and financial advice to our communities and now were ready to take our storytelling and content creation to the next level.

This is a chance to shape and deliver dynamic digital content that reflects our purpose engages our audiences and amplifies our impact in the communities we serve both online and on our high streets.

As part of Newcastle Building Society Group were building on a proud mutual legacy. Whether its financial guidance community events or local stories your content will bring our brands to life and showcase our values with clarity and heart.

Youll plan and produce engaging content across web and social media building our digital presence. Youll work closely with local community groups gather insights from across the business and champion consistency in tone and brand storytelling. From supporting high-profile campaigns with social content to keeping our website up to date your role will be central to how we speak and connect online.

This is a Hybrid role where you can typically expect to work from home 3 days per week.

About You
Youre a storyteller at heart with a keen eye for crafting content thats both engaging and strategically sound. You understand the power of tone timing and tailoring whether youre writing copy that resonates across digital channels or shaping campaign messaging that connects on a human level. Your creativity is backed by experience managing large social media accounts editing video content with impact and drawing insights from data to refine and improve what you create.

Comfortable with CMS platforms and aware of accessibility best practices you approach digital work with both precision and empathy. Youre curious about community life and eager to reflect its vibrancy online. That means stepping into local conversations spotting opportunities for meaningful engagement and helping voices within the organisation shine. Youre proactive collaborative and always hungry to learn ready to explore new formats respond to trends and push your craft in service of both commercial goals and social connection.

You know Manchester like the back of your hand understanding that Wigan Rochdale Bury Oldham Tameside Trafford Bolton Stockport Salford and Greater Manchester are diverse complex and different in their own ways yet bound together not just by geography but by shared values.

About Us
Were building something new a mutual with deep roots and fresh ambition. As part of Newcastle Building Society Group our work in Manchester marks the beginning of a bold new chapter one where digital content plays a pivotal role in how we connect communicate and grow.

Our purpose is clear: to offer accessible financial products sound advice and a brand experience thats as trustworthy online as it is in person. As we expand our presence in Manchester were shaping our digital identity from the ground up which means this role offers the chance to influence evolve and elevate our content approach from day one.

Youll be joining a team that values creativity collaboration and real connection. Whether were supporting community causes launching new campaigns or refining our digital platforms were united by a belief that purposeful content has the power to make mutual values feel meaningful to every audience.

As an inclusive employer and member-owned mutual we aim to reflect the diverse communities we serve. We welcome applications from candidates with varied backgrounds and life experiences this is a place where your voice ideas and perspective can help shape what comes next.

What do you get in return As well as receiving a competitive annual salary based on above-market pay scales our reward package includes:

Financial

• Corporate bonus scheme (on target 5% up to a maximum 10%)
• Pension scheme (up to 9% employer contribution)
• Annual performance related pay reviews
• Colleague mortgage scheme
• Electric car salary sacrifice scheme
• Life assurance (4x salary) and income protection
• Access to our financial advisers
• Access to a range of high street and online discounts

Work/Life Balance

• A 35-hour weekly contract - We are happy to talk flexible working discussions
• 25 days annual leave bank holidays
• The option to buy and sell up to 5 days holiday
• Hybrid working (typically 3 days home based)
• Above statutory family leave entitlement - 3 months full pay 3 months half pay regardless of gender or route to parenthood

Health and Wellbeing

• Access to a health cash plan through a Medicash scheme
• Access to an employee assistance programme
• Free onsite gym at our Cobalt head office and access to discounted gyms
• Two paid volunteering days each year
• Cycle to work scheme

Recognising theres noone-size-fits-all approach to recruitment were committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible if there are any ways in which we can provide support or make adjustments we would love to discuss this with you you can contact your Recruiter for this vacancy

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