Service Advisor-GMC
Service Advisor-GMC
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Salary Not Disclosed
1 Vacancy
Job Description
AtMCKINNEY BUICK GMCwe have an atmosphere of fun Service Team is an integral part of our dealerships success with our advisors being the tip of the spear for our service customers. If you have a background in working on cars and taking care of customers then you should check us a Service Advisor you will own our customers experience in the service lane. You are the key point of contact with our customers and will be well-versed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but have experience incustomer serviceretail salesrestaurant industryorhospitality industry.
Benefits/Whats in it for ME
- Great Team Environment
- 401K with annual discretionary Employer Match. Immediate eligibility upon fist day of employment.
- Health care. We offer multiple medical plans for you and your familys individual needs including a health reimbursement plan option.
- Five-day work week. WE ARE CLOSED ON SUNDAYS!
- Training! We have world classtraining program to introduce you to our process and our products. Our training will help you be successful in writing your story.
- We promote from within and offer career paths for motivated individuals
Attitudes:
- Willingness to help people with their vehicle maintenance needs while you write your success story within our story as a dealership
- Desire to create a customer experience that will make you the repeat choice for our customers
- Ability to become an expert-in our vehicles and our processes to ensure the best customer experience
- Desire to earn what you have worked for-a desire to have your efforts impact your pay
Qualifications:
- Organized and friendly personality and professional well-groomed appearance
- Demonstrated ability to work well with others
- Time management skills
- Fantastic communication skills with your customers
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
- Valid drivers license and must be at least 18 years old
Responsibilities:
- Oversee flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians time is consistently sold to service customers.
- Maintain High CSI standards
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Required Experience:
Director
Employment Type
Full-Time
