Desktop Support Engineer L2 - GR
Desktop Support Engineer L2 - GR
Posted on :
01-08-2025
Employer Active
1 Vacancy
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Job Description
WE RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT ATHENS GREECE!
Contract: 14 months contract
Salary: 1300 EUR gross monthly
Excis is a global IT support leader globally driven by innovation and collaboration. We re looking for a proactive Desktop Support Technician to manage hardware software and IT assets across multiple locations. Join us for a rewarding career in a supportive family-like environment where you ll look forward to coming to work every day.
Client in 190 countries
6000 Engineers
200 Enterprise Clients
We foster an open friendly and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together we put our people first.
Start your journey with Excis and grow with us
Requirements
What You ll Do:
Provide IT support for incidents service requests and general queries via phone remote access email and onsite visits; resolve issues using ServiceNow and document actions accordingly.
Provide IT support for incidents service requests and general queries via phone remote access email and onsite visits; resolve issues using ServiceNow and document actions accordingly.
Deploy and maintain IT equipment (PCs laptops Cisco phones mobile devices etc.) support application rollouts perform asset management and act as a liaison between IT Operations customers and external service providers.
Perform reporting and management tasks including escalation handling SLA adherence tracking knowledge sharing and maintaining internal IT processes and documentation.
What you need:
3 5 years of experience in IT support roles
Proficiency with Windows 10 macOS and Microsoft Office Suite
Imaging and deploying Windows OS
Understanding of basic networking concepts (TCP/IP Ethernet Windows Networking)
Experience supporting networked printers and AV systems
Familiarity with asset management and inventory tracking
Fluent in English and Greek
Why Join Us
This is a hands-on role in a collaborative environment where your contributions directly impact user satisfaction and operational success. Youll work with a diverse team and have the opportunity to expand your technical knowledge while supporting a variety of technologies and users.
Employment Type
Full Time
Key Skills
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