Manager, Fair and Responsible Banking
Manager, Fair and Responsible Banking
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The role:
This role will work closely with the Director Responsible Banking to manage SoFis 2nd line Responsible Banking Compliance program (the Program). As a subject matter expert this role will consult on complaints handling oversight UDAAP and Responsible Banking risks controls issues and governance across the enterprise; educate business and other compliance partners on Responsible Banking expectations; complete the annual Responsible Banking Risk Assessment; and partner with the Fair Lending & Responsible Banking (FLRB) Analytics team on the testing and monitoring plan.
What youll do:
Develop maintain and enhance Compliance policies standard operating procedures (SOPs) and guidance documents as needed to integrate expectations of the Program into Business Units day-to-day activities.
Execute effective governance and oversight of regulatory risks as engaged by Compliance partners including assessment of new and changing business initiatives review of 1st line procedures review of marketing and other customer-facing materials review of models and strategy and monitoring of complaints.
Review complaint handling training materials assignments and completion reports on a regular basis. Provide subject matter expertise support and leadership to Compliance partners Business Unit managers Independent Compliance Testing and Audit with regard to regulatory issues and remediations.
Provide oversight and challenge of 1st lines adherence to Program requirements and recommendations for improvement.
Support the Director Responsible Banking in gathering artifacts reviewing and/or drafting responses for complaints and regulatory monitoring activities regulatory examinations and audits as needed.
Oversee and/or execute special projects as assigned.
What youll need:
Possess and maintain superior knowledge of compliance laws and regulations including UDAP/UDAAP Regulation E Regulation V Regulation DD Regulation P Regulation Z and other applicable consumer compliance regulations
Five (5) plus years of focused fair lending and responsible banking experience at large regional financial institution or equivalent experience. Responsible Banking preferred.
Applied experience in execution of regulatory risk assessments. Experience in complaint resolution and/or complaint handling monitoring and oversight is a plus.
Excellent verbal and written communication skills including testing and monitoring reports and exam and audit responses.
Substantial broad-based knowledge and experience in applying laws and regulations designing managing and overseeing compliance programs and processes and handling regulatory matters.
Ability to manage implementation of regulatory requirements with assigned business units.
Strong analytical skills
- CRCM certification is highly desirable
Required Experience:
Manager
Employment Type
Full Time
