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You will be updated with latest job alerts via emailCommunicate and coordinate with members employers union representatives custodians and any other third-party representative regarding benefit entitlements data administration procedures and interpretations of plan provisions.
Maintain up-to-date records for members and client.
Determine entitlements on death disability retirement termination and marriage breakdown in accordance with specific Plan provisions government legislation requirements and current service standards.
Authorize payment of benefit entitlements and plan expenses from Custodian.
Work with senior members of the team during peer review process.
Participate in yearend activities including data updates validations reconciliations annual pension statements and actuarial valuation data.
Identify process improvements and work with team to implement new procedures.
Participate in other duties and projects as assigned.
Key Contacts/Relationships External and Internal:
Reports directly to Pension Manager.
Works cooperatively as a member of the Pension Department to provide superior customer service to all pension clients.
Receives guidance and direction from Team Lead and Pension Manager.
Coordinates with Pension Fund Custodian Lawyers Unions Employers and other third-party representatives.
Deals directly with Plan participants/members spouses and beneficiaries regarding pension entitlements and Plan information.
Works cooperatively with co-workers in other administrative departments (benefits disability etc.).
Excellent organizational skills
Strong mathematical and analytical abilities.
Excellent attention to detail.
Strong communication skills written and oral in both French and English.
Excellent work ethic and accountability.
intermediate to Expert MS Excel skills (formatting build/interpret pension calculators data analysis functions).
Intermediate to Expert MS Word skills (formatting word merge and conditional wording).
High School Graduation Diploma Bachelors degree in business or mathematics preferred.
2 years of pension administration/analyst experience.
Coughlin & Associates Ltd. is a premier independent firm specializing in group benefits and pension consulting and administration. With offices in Ottawa and Winnipeg we provide comprehensive services to a wide range of clients including corporations unions and public service organizations across Canada.
Providing an inclusive accessible environment where all employees and clients feel valued respected and supported is something were committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to.
Required Experience:
Unclear Seniority
Full-Time