Client Development Associate
Client Development Associate
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Job Description
Why Deephaven Mortgage
Deephaven Mortgage has been a pioneer and leader in non-QM since our origin in 2012. Our longevity and strength in the non-QM space has allowed a significant number of borrowers to achieve homeownership who otherwise would not have under traditional requirements. Deephaven champions mortgage borrowers whose independence entrepreneurial drive and determination are often the very reason they cannot qualify for a traditional loan.
We continuously and responsibly innovate new mortgage products and programs that put homeownership within reach of millions of borrowers and investors that need and deserve financing through lending ingenuity that is supported by common-sense underwriting.
Deephaven is comprised of two lending platforms. Our wholesale channel offers loans through a network of over 1000 independent mortgage brokers. Our correspondent channel buys loans from over 200 correspondent partners.
Deephavens headquarters are in Charlotte North Carolina. To learn more about our innovative loan solutions please visit or email us at .
Job Overview
Deephaven Mortgage is seeking a dynamic and driven individual to join our team as a Client Development Associate to support our Correspondent sales channel and the Vice President of Client this role you will be responsible for fostering relationships with existing clients as well as new business opportunities ensuring client satisfaction.
What Youll Do
General support of sales team and point of contact for seller with Sale VP
General support of seller both at the macro and micro/loan level
Technology tools administrator Scenario Calculator AUS BS etc
Assist with new partner approval & onboarding of sellers
Assist with seller training
Correspondent lead distribution:Email Marketing Inbound E-mail Leads Inbound Phone Leads
System administration:Loading prospects from Account Executives Reporting and Manage Drip Campaigns
Market research prospective lead research and lead acquisition exploration with industry vendors
Work with Ops U/W Cap Markets on process improvements and maintain the team environment
Work with Sale on Strategy session with internal partners and sellers
Work with members of the Sales team and Product Development to develop customized sales and marketing materials presentations and partner training materials
Correspondent pipeline management (Expired Locks Expiring locks etc)
Coordinate industry events and calendaring in concert with DHM Marketing and Sales
Partner with Marketing to organize all preparations for upcoming conferences
Sales Project Management & partner with Marketing on various initiatives
Support for CRM cleanup and maintenance
Any and all other duties as requested by management
Assist with various Correspondent Sales Support activities as directed by Head of Correspondent Sales
What We Need
B2B Training experience is required and will be heavily relied upon as a key part of the role
Marketing operations or sales experience is required
Bachelors Degree (marketing information technology computer science business or related field preferred)
Proficiency with the following software & programs: MS Suite PowerPoint and Salesforce
Ability to complete responsibilities effectively and efficiently with minimal direction
Ability to prioritize tasks
Excellent communication skills with proven ability to manage multiple projects
Excellent technical analytical problem-solving and decision-making skills
Experience in Mortgage Industry preferred
Compensation: The base pay for this position is between $55000 to $70000 annually plus eligibility for a monthly commission incentive plan.
Our Perks
Time to Recharge Unlimited Responsible Time Off (RTO)
Future Finance Focused Generous employer-matched 401(k) plan
Community Connect Philanthropy Committee that creates charitable initiatives
Health from Day One Comprehensive health insurance starting on day one of employment
Family Matters Competitive maternity and paternity leave
Culture & Celebrations Culture Committee with team-building events and celebrations
Ideas Welcome Encouraging thought leadership and innovation
Guidance & Growth Mentorship opportunities for career development
Perk Up Exclusive discounts on travel tech pets legal and more
Required Experience:
IC
Employment Type
Full-Time
