Sales Engineer - California
Sales Engineer - California
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$ 15000 - 30000
1 Vacancy
Job Description
POSITION OVERVIEW:
OpenEye an innovator in the design and development of cloud-centric software solutions for commercial video management is looking for a Sales Engineer to join our growing team supporting our California Region. This position is a key member of the OpenEye sales organization and is one of the customers primary technical contacts for product details and specifics system design training project deployment and installation evaluations. A sales engineer specializes in understanding the technological aspect of products and uses their technical skills to explain specifications technical requirements functionality and benefits of OpenEyes products and services to customers in easily understandable terms. Unspecified duties of a sales engineer often overlap into both sales and technical support (for example a sales engineer may be asked to provide a product quote to a customer take customers to dinner go to the field to troubleshoot a project or assist in troubleshooting after hours). Supports and adheres to the OpenEye Code of Ethics and Business Standards.
RESPONSIBILITIES:
- Prepare and deliver general sales and project-specific presentations; sometimes in conjunction with a salesperson sometimes solo.
- Assess equipment needs on projects with existing equipment and on new projects along with customer needs; then determine system requirements and deliver recommendations
- Develop present and record training courses for both corporate and field training as well as online distribution for internal and external customers.
- Provide voice of the customer to product management engineering and development.
- Prepare cost estimates and site configurations using blueprints plans and related customer documents and consult with other professional and technical personnel.
- Drive improvements by analyzing cost-benefit ratios of equipment supplies or software applications in the customers environment.
- Gain customer acceptance by developing potential cost reductions revenue enhancement and operational improvements.
- Maintain professional and technical knowledge by attending educational workshops reviewing professional publications establishing personal networks and participating in professional societies.
- Identify short and long term strategies to address changes in the marketplace and technologies. Investigate customer and product issues and recommend solutions.
- Work with marketing to create technical content for advertising campaigns and the website.
- Approve tradeshow equipment configuration; and in some instances attend tradeshows to assist with setup teardown and working the booth.
- Create and maintain pre-sales engineering documentation and factory pre-configuration documentation.
- Support project installations remotely or on site.
- Provide post visit summary with action items to management; and enter appropriate information in CRM.
- Communicate troubleshooting discoveries to support department.
- Performs all other duties/responsibilities as necessary or assigned.
MINIMUM JOB QUALIFICATIONS:
- Bachelors degree or equivalent industry experience
- Minimum 2-3 years of engineering / Technical Support experience preferably in a technology discipline.
- 3 years Business to Business support experience
- Ability to travel 50-75% including overnight including some weekends and occasionally on short notice
- Proficient with Microsoft Office core products (Outlook Excel Word PowerPoint); and thorough understanding of networking
- Background knowledge in information technology and networking IP video compression technologies security surveillance technologies and access control and analog and IP camera knowledge
PREFERRED JOB QUALIFICATIONS:
- CRM software experience
- Network certifications (or similar)
Perks at OpenEye:
- The base pay range for this opportunity is $85000 - $110000 addition this position is eligible for on-target commission between $15000 - $30000 annually.
- Employees are eligible to purchase company stock at a discounted rate
- A collaborative fun creative culture where idea-sharing is encouraged
- Casual dress
- Medical dental vision & prescription benefits starting day one! Generous medical plan subsidies and health savings account options with company contributions help keep your costs low.
- Up to $5000 annual company match for 401k
- Company-paid short-term/long-term disability AD&D and life insurance
- Lifestyle Spending Account (LSA) to get reimbursed for your well-being needs
- Paid maternity and paternity leave
- Pet Insurance
- Free annual membership to
- Free access to the Headspace app for you and up to five friends and family members.
- 15 Days of Paid Vacation accrued per year (increases after year 3)
- Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked except where local laws are more generous
- 9 Paid Holidays per year
- Educational Assistance Program covering non-degree support undergraduate and graduate degrees
- Employee Equipment Program Free system for your home!
OpenEye is an Equal Opportunity Employer
In connection with your application we collect information that identifies reasonably relates to or describes you (Personal Information). The categories of Personal Information that we may collect include your name government-issued identification number(s) email address mailing address other contact information emergency contact information employment history educational history criminal record and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes including identifying and evaluating you as a candidate for potential or future employment or future positions recordkeeping in relation to recruiting and hiring conducting criminal background checks as permitted by law conducting analytics and ensuring compliance with applicable legal requirements and Company submitting your application you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.
Notice To Third-Party Agencies:
understands the value of professional recruiting services. However we are not accepting resumes from recruiters or employment agencies for this the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with please email your company information and standard agreement to.
JR104851
The salary range of this opportunity is listed belowand is determined within a range based on factors including qualifications location and experience. This allows opportunity for growth and development within the role. The salary offered is part of a total compensation package.
Pay Range
$85000 - $110000 USD
Employment Type
Full-Time
