drjobs Senior Portfolio Administration Manager

Senior Portfolio Administration Manager

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1 Vacancy
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Job Location drjobs

Saint Louis - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title

Senior Portfolio Administration Manager

Job Description Summary

Responsible to manage a group of associates and/or managers and the day to day activities of the team for a specific functional or geographical area that supports the Portfolio Administration Service Line. The manager is also responsible for overseeing the day to day activities at the client level and being the first point of escalation for any questions or concerns that arise from the client or senior leadership.

Job Description

  • Manage or provide account oversight for Portfolio Administration for a multitude of accounts
  • Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines are met
  • Provide leadership to staff with the goal of maximizing technology resources and improving processes
  • Provide direction coaching and career development to assigned staff
  • Provide new team integration and recruiting support including the interviewing and onboarding process
  • Develop training and ensure all training and continuing education needs are met for each associate and manager
  • Create and maintain trust and strong relationships with team members leadership and clients
  • Ensure account needs are met while following the scope outlined in the client service agreements
  • Complete monthly billing for Portfolio Administration services for assigned clients
  • Provide superior client service to internal and external clients
  • Recommend new approaches policies and procedures to drive continual improvements in efficiency of services performed
  • Continuously seek business expansion opportunities with existing clients and develop those opportunities
  • Outline or oversee the continuous updates to the process playbooks
  • Provide timely and accurate reporting to senior leadership and clients
  • Handle or oversee monthly rent and other critical reporting for clients and senior leadership
  • Partner with the Transition and Abstraction/Quality Control teams to onboard new accounts quickly and smoothly
  • Provide regular feedback to leadership regarding issues challenges and areas for additional focus
  • Execute high profile projects that will require special attention and reporting as assigned by senior leadership
  • Assist senior leadership with client tours business development or client visits
  • Collaborate with other divisions and Client entities including Transaction Management Facilities Management Construction/Design legal etc. as needed
  • Support and assist with department and companywide initiatives and ensure company standards are implemented met and maintained
  • Demonstrate initiative and reflect a sense of urgency in daily duties by meeting or improving upon deadlines
  • Stay up to date on the latest industry standards and trends







Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.

INCO: Cushman & Wakefield

Required Experience:

Manager

Employment Type

Full-Time

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