Multi-Store Manager
Multi-Store Manager
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Job Description
Main Responsibilities
Serve the Customer:
- Ensure consistent and world class Customer experiences through proper implementation of our GUEST program in all stores and with all team members.
- Know our Customer know whats important to them what they are into now and how can we best meet their desire to stay trendy and hip. Keep apprised of fashion trends.
Drive Sales:
- Achieve store sales plans and use performance targets (e.g. Conversion Transactions Average Dollar Sale (ADS) Units per Transaction (UPTs) Sales per Labor Hour (SPLH) % Penetration (% Accessories % Jewellery % EP) to maximize business results.
- Analyse reports to identify ways to maximize individual store performance; develop action plans to achieve targets.
Demonstrate Leadership:
- Be a role model supporting all Company direction and initiatives. Set clear and consistent expectations to ensure a standardized thought process and approach.
- Motivate others to succeed cultivate a winning culture. Leverage fun and competitive contests to encourage the winning spirit.
- Empower store teams to win through training and coaching and development.
- Organize set priorities meet deadlines follow-up motivate and hold the store teams accountable for performance.
Develop People:
- Effectively build and coach a winning team using encouragement feedback and recognition.
- Hire train develop and retain qualified store teams; utilize all communications and interactions as coachable moments and for on-the job training.
- Maximize performance through effective utilization of the Companys performance management processes.
- Communicate goals and expectations to store teams. Provide relevant feedback in a manner that fosters mutual trust and personal development.
Manage the Business:
- Using key business reports evaluate weekly store performance to ensure goals are successfully achieved make adjustments and maximize opportunities.
- Manage employee schedules to include setting hours and timesheets
- Ensure proper training and stores utilization of all Loss Prevention tools and compliance to all programs to minimize loss and achieve shrink targets.
Claires is committed to adhering to all applicable company policies and federal state and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience education certifications skills and geographic location.
Benefits for full-time employees included medical dental and vision insurance voluntary welfare plans bonus plan eligibility 401(k) match vacation time sick time* and paid leave.
Benefits for part-time employees included voluntary welfare plans 401(k) match vacation time sick time* and paid leave in required states.
*Sick Time: For the State of Washington all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.
Claires is an equal opportunity employer committed to diversity equity and inclusion and we encourage applications from members of all underrepresented groups including those with disabilities. We will accommodate applicants needs upon request throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Information received relating to accommodation will be addressed confidentially. To request accommodation please email . Only messages sent for this purpose will be considered.
Required Experience:
Manager
Employment Type
Full-Time
