Director of Outlets (F&B)

Were more than just a team were a community dedicated to making a difference every day.

At Olympia Hospitality we create a fun supportive environment where growth never stops and success is celebrated together. Guided by our values of continuous improvement accountability concern for others and trust we foster a culture of collaboration and integrity. If youre passionate driven and ready to thrive wed love to have you on our team.Apply today and build a career that inspires you!

The Director of Outlets is responsible for the overall leadership and daily operation of all Food & Beverage outlets ensuring exceptional guest service financial performance and compliance with all health and safety regulations. This role provides strategic direction training and operational support across outlets including restaurants lounges pool service caf and in-room dining. The Director will work closely with the Executive Chef Sales Team and General Manager to deliver high-quality experiences while maintaining budgetary and service standards.

Join a Team that Puts Your Well-Being First!

At Olympia Hospitality we believe in supporting our employees both in and out of the workplace. When you join us youre not just getting a job youre joining a family-first organization that cares about your health and wellness your future and your overall satisfaction.

Heres how we show our commitment:

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus with FSA and HSA options you can plan for your healthcare costs your way.
• Secure Your Future: With our 401K plan and discretionary yearly match you can build the financial future you deserve.
• Peace of Mind: We provide paid group term life insurance for select positions 50% shared cost short-term disability and you have the option to purchase additional employee paid life insurance.
• Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck Our earned wage access program has you covered!
• Additional Support: From our Employee Assistance Program (EAP) to a sober support network and our commitment to being a recovery-friendly workplace were here to help you thrive personally and professionally.
• Perks: Love to travel Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

Were more than just a businesswere a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling balanced and supported career. Apply today!

Responsibilities

• Lead daily operations for all Food & Beverage outlets ensuring service excellence and efficiency

• Drive financial performance through budget management cost control and revenue growth initiatives

• Develop and mentor a high-performing team fostering a culture of accountability and continuous improvement

• Ensure compliance with food safety health and alcohol service regulations

• Enhance guest satisfaction through proactive engagement service quality oversight and program development

Skills & Qualifications

Core Competencies

• Strong leadership coaching and conflict resolution skills.
• Excellent communication and interpersonal abilities.
• Proven ability to problem solve prioritize and multi-task in a fast-paced environment.
• Financial acumen including P&L management forecasting and budgeting.
• Attention to detail and high standards for cleanliness and service.

Technical Skills

• Familiarity with hospitality systems (POS inventory scheduling payroll).
• Proficient in Microsoft Office (Excel Word Outlook).
• ServSafe and Alcohol Service Certifications (or ability to obtain).
• Knowledge of OSHA standards and safety practices.

Education & Experience:

• Bachelors degree in Hospitality Management or related field preferred.
• Minimum of 5 years of experience in Food & Beverage operations including supervisory or management experience.

Physical Demands

• Work is performed in a hotel environment; This position is physically demanding as it requires extended periods of walking standing bending and lifting to 50 pounds. Moderate computer keying using both hands and viewing material on a computer screen. Requires flexible working hours including nights and weekends; Extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Reasonable accommodation may be made to eligible employees to perform the essential functions.

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race color religion age sex sexual orientation gender identity or expression national origin disability genetic information protected veteran status or any other factor protected by applicable law.