Information and Knowledge Management Officer
Information and Knowledge Management Officer
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Job Description
DEADLINE FOR APPLICATIONS
10 October 2025-23:59-GMT01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.
ABOUT WFP
The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.
At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP visit our website: follow us on social media to keep up with our latest news: YouTube LinkedIn Instagram Facebook Twitter TikTok.
WHY JOIN WFP
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive diverse and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
JOB TITLE: Information and Knowledge Management Consultant
TYPE OF CONTRACT: Regular Consultant (Level 2)
UNIT/DIVISION: School Meals and Social Protection Service (PPGS)
DUTY STATION (City Country): Rome Italy
The World Food Programme (WFP) is the leading organization fighting hunger worldwide working with communities to improve nutrition build resilience and address the growing challenges posed by climate change and rising inequality.
For more than 50 years WFP has been the leading organization in supporting countries with their school feeding programmes which are widely prevalent throughout the world. Almost every country in the world has a national school feeding programme making it the most widespread safety net. The interventions reach an estimated 368 million children and adolescents globally. Of these WFP supports about 16 million children annually and provides technical assistance to governments ensuring the sustainability and effectiveness of government investments.
To strengthen its global support for school feeding WFP has established Program and Policy Guidance for School Meals and Social Protection Service (PPGS) within the Programme and Policy Development Department at its Headquarters in Rome. The School-Meals Service will support WFPs engagement in school feeding across four priorities identified
Advance the quality scale & sustainability of School Meal programmes in WFP-supported Countries Support/nurture the Coalition ecosystem (structures & ways of working) to evolve so that it can meet its goals and objectives Facilitate/promote evidence-based decision-making through high quality data and analysis in WFP and Coalition ecosystem Identify a new approach and way of working so we can continuously discover country needs monitor progress coordinate different interventions in countries identify available support disseminate knowledge and learning (including through the Coalitions initiatives) so we can meet country needs
Purpose of the assignment
The Knowledge Management Officer will support the School Meals Programme by managing data facilitating knowledge sharing and ensuring the dissemination of best practices. This role is essential to enhance the programme teams efficiency effectiveness and scalability. This role will be crucial in filling the programmatic knowledge gaps capturing said knowledge and ensuring its impact on future programmes. S/He will report to the Head of the Program Unit. The post requires a strong knowledge of information systems and knowledge management tools and related processes to help develop and operate a modern and robust IKM environment that enables HQ Cos and RBs to access and exchange information across divisions and countries in an effective secure and timely manner and help mobilize the resources needed by WFP to deliver crucial assistance to people in need.
You will gain experience in the humanitarian and development sector by working and contributing to a multidisciplinary team. You will support improving evidence for school-based programmes and support the roll out of the school feeding strategy. Through your hands on and make it happen attitude and by sharing your own thoughts and ideas with the team you will contribute significantly to advancing school feeding programmes worldwide and ensuring that every child can reach their full potential and thrive.
ACCOUNTABILITIES/RESPONSIBILITIES:
You will work under the direct supervision of the Head of the Programs Unit in the School Based Programmes Division.
- Develop Knowledge Management (KM) Work Plan in alignment with the approved School Meals knowledge management priorities Regional Bureau Implementation Plans and WFP HQ KM strategy.
- Lead the roll out of coordinated and systemic approach to capturing updating and synthesizing key lessons learned through communications with Country Offices Regional Bureaux as well as other HQ units to continuously enhance the quality of the program unit.
- Support with the development and implementation of new approaches to identify and document knowledge good practices and innovations from the identified thematic/programmatic priorities like Homegrown school feeding/ School connect/School feeding in emergencies Value for Money studies etc. to ensure critical knowledge is effectively and appropriately captured and used.
- Undertake activities to support learning before during and after the project to ensure knowledge and learnings are incorporated in recommendations for the scale up.
- Support with dissemination of scale up/evidence information and knowledge products for the School meals team at HQ Regional Bureaus Country Offices
- Offer helpdesk support/advisory support to the field provide one-to-one support to WFP regional bureaus and country offices for the programmatic knowledge needs
- Manage End of Week Updates newsletter and evidence digest with relevant School meals updates.
- Manage the SBP information sites including program tracker info hub and support the setting up and management of the SBP knowledge management collaboration platform/team site/Yammer (WFPgo and SharePoint repositories) to ensure materials are up to date and easily accessible.
- Design and implementation of the SBP Knowledge Management (KM) Work Plan for special donor funded projects including the Rockefeller Grant and NORAD in alignment with the approved SBP knowledge management priorities Regional Bureau Implementation Plans and WFP HQ KM strategy
- Create and maintain focus group/knowledge sharing network/help desk support to the CO involved in the project to address their knowledge needs
- Build relationships across the network and convene members regularly virtually/ in person including through calendarized events and other networking sessions
- Design various support models to the network through identifying list of mentors/experts /support partner network
- Provide advisory support to Knowledge plan of the COs involved
- Support the dissemination of knowledge products created by the COs
- Support in the knowledge management-related recommendations identified through the Strategic Workforce review including developing structures and tools that capture and disseminate best practices knowledge and programmatic experience to field offices.
- Represent and strategically engage with external knowledge management platforms tools and opportunities such as UN innovation network SSTC etc. This includes the identification of interesting lessons learnt and/or field experiences showcasing WFPs work within School Meals; and matching them towards opportunities for contributing towards a global knowledge base on School Meals. This includes coordination with regional and country offices and assuring the quality of submissions are in line with external and internal standards.
- Supports partnerships and maintains effective engagement with internal and external knowledge partners
- Advisory support to field colleagues in finalizing their regional implementation plans specifically advising on the knowledge management and research workstream.
- Support development of materials for capacity building: Workshops including Thought Leadership events learning and training sessions and online training packages.
- Serve as Program units focal point/coordinator in the WFP Program Guidance Manual and knowledge management working group coordinated by the PRO division.
- In coordination with head of unit/supervisor draft talking points and briefing notes to support senior management.
- Support preparation for and documentation of the WFP Executive Board meetings.
- Liaise with other SBP units to cover key knowledge management events as needed.
- Any other business as required.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
Masters degree in international affairs social or behavioral sciences economics business administration business analytics or other relevant fields.
Experience:
Minimum 6 years of relevant professional experience
Knowledge and Skills:
Proven communication skills (written and oral); excellent writer and able to draft high-quality documents in English quickly.
Ability to work independently with minimal supervision and has initiative to propose or initiate activities to the benefit of the team and of WFP
Knowledge of WFPs 2020-2030 School Feeding Strategy and WFP school feeding programmes is required.
Proven analytical skills particularly in data analysis.
Experience working with large data sets and summarizing data for business.
Proficiency with Excel Word and PowerPoint
Exposure to WFP systems and excellent information technology skills (Microsoft Office Package SharePoint Teams)
Strong attention to details
Good interpersonal skills and ability to work in multicultural settings.
Languages:
Fluency in English and one other UN language
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:
NO FEE DISCLAIMER
The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate complete and includes your employment records academic qualifications language skills and UN Grade (if applicable).
Once your profile is completed please apply and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport recommendation letters academic certificates etc. may potentially be requested at a future time
Please contact us at in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
