Global Quality Director â Cloud Operations - based onsite Florence, KY
Global Quality Director â Cloud Operations - based onsite Florence, KY
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Job Description
Global Quality Director Cloud Operations
Based onsite in Florence KY
We are seeking a visionary and strategicGlobal Quality Directorto lead quality assurance and operational excellence across our global cloud infrastructure and services. This executive-level role is responsible for shaping and executing the quality strategy that ensures our cloud platforms meet the highest standards of performance reliability and compliance.
In this role you willsupport one of our Fortune 5 customers onsite serving as the primary quality leader and strategic partner. You will work closely with their teams to ensure seamless integration of quality systems proactive issue resolution and continuous improvement across cloud manufacturing operations.
As a key member of the leadership team you will drive global quality initiatives oversee quality systems and collaborate with cross-functional teams to deliver exceptional customer experiences.
What can you expect to do
- Define and lead the global quality strategy for cloud operations ensuring alignment with business goals and customer expectations
- Support and manage the customer relationship
- Serve as the onsite quality leader for a Fortune 5 customer building strong relationships and ensuring high-touch support
- Oversee the implementation and continuous improvement of quality management systems (QMS) across global cloud infrastructure
- Drive operational excellence through Six Sigma Lean and other quality methodologies
- Lead global audits compliance initiatives and risk management programs
- Partner with engineering product and operations teams to embed quality into every stage of the cloud service lifecycle
- Develop and mentor a high-performing global quality team
- Analyze performance metrics and present insights to executive leadership to inform strategic decisions
What is the experience needed to be successful in this role
- Education:
- Bachelors Degree in Engineeringor related field required
- Experience:
- Minimum of15 yearsof experience inQuality Managementwithin theHigh Tech or Cloud industry includingcloud infrastructure rack server data center storage or similar technology sectors
- ProvenQuality Operations Managementexperience in a global or enterprise-scale environment
- Experience supporting large enterprise customers preferably Fortune 100 or higher
- Experience with multiple site Quality leadership
- Certifications:
- Six Sigma Black Beltcertificationpreferred
- Strong leadership and communication skills with a global mindset
- Expertise in ISO standards regulatory compliance and cloud service quality frameworks
- Ability to thrive in a fast-paced customer-facing and matrixed environment
Benefits Package with Jabil
Along with growth stability and the opportunity to be challenged Jabil offers a competitive benefits package that includes:
- Competitive Base Salary
- Annual Bonus
- Long Term Incentives
- Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life AD&D and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Community Volunteer Opportunities
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline () the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong
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Required Experience:
Exec
Employment Type
Full-Time
