Virtual Assistant - 14333
Virtual Assistant - 14333
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Salary Not Disclosed
1 Vacancy
Job Description
Virtual Assistant (After-Hours Dispatch & Billing)
Location: Remote Philippines
Schedule: 7:00 PM 7:00 AM EST (Monday Friday) 24/7 Weekend Coverage (Split Between Two VAs)
Compensation: $1000/month
Type: Full-time Independent Contractor
About the Role
We re hiring two dependable and detail-oriented Virtual Assistants to provide after-hours support for a U.S.-based gas pump repair business that operates 24/7 across South Carolina Georgia North Carolina and East Tennessee.
As part of a two-person team you ll alternate shifts to ensure full after-hours coverage. Your responsibilities will include dispatching technicians billing clients and managing collections and basic accounting tasks using QuickBooks. When call volume is low you ll shift your focus to billing and administrative duties.
Key Responsibilities
After-Hours Dispatch & Communication
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Answer calls and emails during non-business hours
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Follow established dispatch protocols:
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Check the on-call calendar
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Contact the on-call technician via text or phone
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Escalate to a manager if no response
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Log and document all service calls accurately
Billing Collections & QuickBooks Support
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Send invoices and follow up on outstanding payments
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Maintain accurate records in QuickBooks
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Support bookkeeping and administrative tasks during downtime
Ideal Candidate Profile
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Fluent in English with strong written and verbal communication
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Experienced with QuickBooks or similar accounting tools
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Background in billing AR/AP or collections is a strong plus
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Reliable self-motivated and able to work independently during quiet hours
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Prior experience in dispatch customer support or virtual admin roles
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Comfortable working overnight and weekend hours on a rotation
Schedule & Structure
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Two VAs will be hired to cover:
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Weekdays: 7 PM 7 AM EST
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Weekends: Full 24/7 coverage (split between both team members)
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Each VA will work approximately 45 hours per week
Why Join Us
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Stable long-term remote role with a U.S.-based company
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Clear systems and SOPs provided
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Opportunity to take ownership of a high-impact support function
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Collaborative coverage with another trusted VA
Employment Type
Full-time
