Infrastructure Consultant
Infrastructure Consultant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location: Mt. Laurel NJ
Duration: Long Term Contract
- Wipro/ Oncourse Home Solutions
- AWS (EC2 VPC S3 CloudWatch etc.)
Salesforce administration and integration
Databases (SQL NoSQL)
Datadog or similar observability platforms
Cisco networking (switches VLANs routing)-
Job Details:
Key Responsibilities:
Incident Management & Resolution
Lead and coordinate high-severity incident response and root cause analysis.
Facilitate technical war rooms and drive resolution across cross-functional teams.
Provide clear timely updates to stakeholders and leadership during outages or critical issues.
Technical Leadership
Guide troubleshooting sessions involving AWS Cloud Salesforce databases and networking infrastructure.
Analyze complex infrastructure issues and propose creative actionable solutions.
Collaborate with vendors to evaluate options and recommend the best course of action.
Infrastructure & Cloud Expertise
Design and support scalable secure and resilient cloud infrastructure (primarily AWS).
Understand and troubleshoot across systems including:
AWS Cloud Services (Must have it)
Azure Cloud Service (Preferred)
Snowflake Cloud (nice to have)
Salesforce platform (Preferred)
Relational and NoSQL Databases
Datadog monitoring and observability tools
Cisco networking (switches routing connectivity)
Operational Excellence
Bring strong production support experience including after-hours availability when needed.
Monitor system health and performance and proactively address potential issues.
Maintain and improve incident response playbooks and escalation procedures.
Employment Type
Full-time
