Claims Executive
Claims Executive
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Job Description
Job Description
Job title:Claims Executive
Salary: 35000
Location: Manchester
PURPOSE OF ROLE
Lawes is supporting our client in their search for a Claims Executive to help manage insurance claims from start to finish.
You will ensure claims are handled quickly clearly and fairly giving great service to customers and supporting the wider team in meeting targets. Youll also follow important industry rules like Treating Customers Fairly and avoiding conflicts of interest.
RESPONSIBILITIES
- Handle new claims and keep track of ongoing ones
- Look into each claim to check if its covered by the policy
- Record and update claim details clearly and accurately
- Keep a full record of whats been done on each claim
- Send all the right documents to insurers or other providers
- Answer phone calls and deal with customer questions
- Manage all incoming and outgoing paperwork on time
- Work with others like insurers engineers and loss adjusters to move claims forward
- Help customers through each step of the claims process
- Send out payment cheques as soon as they arrive
- Use a daily task list to stay on top of open claims
DAY-TO-DAY
- Talking to customers and partners to manage claims
- Using the company system to update claim records
- Responding to emails calls and other messages
- Following up on any open tasks or missing information
- Working closely with your team to give a smooth and helpful service
EXPERIENCE
- A good understanding of FCA rules
- Experience following company systems and processes
- Some background in insurance or claims is preferred
- Knowledge of Acturis and Windows Virtual Desktop would be a bonus
SKILLS
- Can work independently and take initiative
- Works well with others and communicates clearly
- Writes and speaks in a professional and friendly way
- Can manage time well and stay organised
- Is motivated positive and able to handle challenges
- Is confident using Word Excel and Teams
- Wants to keep learning and growing in their career
If you have the relevant experience or know someone that does please contact me now onor email us at
Employment Type
Full-Time
