SUMMARY:
We are looking for a passionate and self-motivated Assistant Director of Food & Drink for Tarrytown House Estate in Tarrytown New York. As Assistant Director of Food & Beverage you will lead the effort to deliver distinctively different guest experiences while ensuring profitability objectives are achieved.
RESPONSIBILITIES:
- Assist in the management of all Food and Beverage operations to include but not limited to guest service food and beverage quality inventory management outlet reservations and occupancy systems management budget and forecasting marketing report generation department management and meeting participation and facilitation.
- Manage day-to-day staffing requirements plan and assign work and establish performance and development goals for team members. Provide mentoring coaching and regular feedback to help manage conflict and improve team member performance.
- Educate and train all team members in compliance with federal state and local laws and safety regulations. Ensure staff is properly trained on quality and service standards has the necessary tools and equipment and is empowered to carry out job duties.
- Develop and implement menus and food and beverage marketing strategies in partnership with the Director and the culinary team.
- Monitor and assess service and satisfaction trends evaluate and address issues and make improvements accordingly.
- Supervise staffing levels to ensure that guest service operational needs and financial objectives are met.
- Respond to guest complaints in a timely manner.
- Monitor industry trends; take appropriate action to maintain competitive and profitable operations.
- Work with other Hotel Leadership members and keep them informed of F&B issues as they arise.
- Perform other duties as assigned by management of which employee is capable of performing
- Each associate will be required to follow the rules as found in the M&R Employee Handbook
Job Requirements:
- Excellent interpersonal and strong communications skills
- Minimum of two years experience in Food and Beverage.
- Exceptional guest recovery skills.
- Excellent organizational and time management skills.
- Strong knowledge of MS Office including Word Excel PowerPoint and Outlook.
- Must be dependable and available to work weekends nights and/or holidays based on business demands.
- TIPS Training
- First Aid Training
- Serve Safe Food Handlers Certificate
- College Degree preferred.
- Minimum of one-year experience in a luxury hotel preferred.
Compensation: $65000 - $75000 per year.