Senior Advisor [Policy and Development]

About us

The Queensland Fire Department (QFD) provides fire prevention preparedness and response services to fire in the built and landscape environments as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response including road crash rescue bushfire hazardous material technical and vertical rescue severe weather incidents remote and swiftwater rescue and provides a number of functions supporting community safety outcomes.

The department encompasses Queensland Fire and Rescue (QFR) Rural Fire Service Queensland (RFSQ) as well as the broader department which work together to pre-empt prevent mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.

The QFD is an organisation that is committed to reframing the departments relationship with Aboriginal and Torres Strait Islander peoples communities and organisations through activities identified in the QFD Reframing the Relationship Plan contributing to Closing the Gap outcomes and building our cultural capability.

Purpose of the role

Strategy and Services vision is to support and improve the end-to-end workforce experience by providing strategic and value-added people-focused programs and services. We are responsible for providing professional advice and support to regional and state office managers and staff across the employee lifecycle including workforce development and experience data analytics employee entitlements People and Culture (P&C) systems establishment management and recruitment and selection. The branch is also responsible for designing developing and delivering P&C initiatives policies and resources to ensure compliance and best practice in alignment with whole-of-government departmental and business unit needs.

Reporting to the Principal Advisor Policy and Development you will contribute to the design implementation and review of professional Human Resource (HR) policies procedures supporting documentation and maintain the online HR information and resources ensuring they are accurate and up to date. You will assist with the development review and implementation of a diverse range of online tools and resources including delivery of live training to enhance the P&C capability across our directorate and for QFD leaders. You will also have the opportunity to contribute to organisational change projects and initiatives identifying risks and providing constructive advice to influence strategic decision making across the department.

Key requirements

Highly desirable requirements

• Knowledge experience and/or qualifications in contemporary HR management including best practice in line with relevant legislation and industrial instruments.
• Understanding of the fundamental principles of HR policies procedures and development of business aligned artefacts documents and online tools and resources.
• Competence and understanding of a variety of software applications e.g. Articulate or aXcelerate and/or web-based platforms i.e. Microsoft 365 (SharePoint Office Visio).

Your key accountabilities

Your part in the ongoing success of our department in supporting frontline services will see you responsible for a variety of work including but not limited to:

• Contribute to building knowledge and skills across the workforce through analysis design and implementation of departmental HR policy procedures supporting documentation and tools to ensure compliance with legislative and industrial obligations.
• Build and maintain effective consultative processes with key internal and external stakeholders and subject matter experts to support program initiatives and drive positive outcomes.
• Research and utilise evidence based design methodologies to develop and create online tools and resources needed to educate inform and ensure workforce understanding of employee entitlements recruitment and selection and how to access them.
• Provide specialist program support case management and expertise on a broad range of complex HR functions and emerging trends to aid workforce planning influence priorities and enable continuous improvement to ensure best practice workforce management outcomes.
• Analyse employee data to identify individual and broader workforce issues define risks and present evidence-based solutions to drive quality decision making and build positive workplace culture.
• Research prepare and review reports briefing notes submissions and other correspondence to inform senior management of trends options risks and opportunities for business improvement in accordance with department requirements and governance.
• Represent the department and participate in HR projects and working groups to maintain knowledge of best practice systems and industrial instruments and ensure outcomes are delivered within agreed timeframes and meet agency and stakeholder needs.
• Contribute to team cohesiveness and capability through participation in professional development opportunities and promotion of a positive environment respectful of the views of others.

Capabilities

To determine your suitability for the role you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the key accountabilities for this role:

Leadership Competency Stream Individual Contributor(leading self)

Vision

• Stimulates ideas and innovation
• Leads change in complex environments

Results

• Builds enduring relationships
• Drives accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFD shared values of:

• Respect
• Integrity
• Trust
• Courage
• Loyalty