Position at EssenceMediaCom
WPP Media
WPP Media is WPPs global media a world where media is everywhere and in everything we bring the best platform people and partners together to create limitless opportunities for growth. For more information visit
At WPP Media we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each this role it will be critical to embrace WPP & WPP Medias shared core values:
o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
About EssenceMediacom
Client Director
Overview of the role
Client leadership is predicated on building true partnerships with our clients by immersing our people deeper within their business than ever before. By expanding our horizons and further interrogating our clients business challenges we can unlock the potential to deliver broader business solutions that live outside of pure media. Ultimately driving us towards the company vision.
As a Client Director you are responsible for having a deep understanding of your clients business and challenges - this is not limited to just media & advertising. You will work with the client team to unearth & develop business challenges into solutions that will not only drive your clients business forward but also offers commercial opportunity for EssenceMediaCom.
You will be curious passionate enthusiastic and ultimately indispensable to the client and their business. You will ensure that the output from the team is of consistent quality seamlessly translates strategic approach from end to end and that all deadlines are met.
What makes a good Client Director
- Is curious about the clients Business - ask questions and request access to all business related information.
- Puts the clients interests first focus on their business outcomes linked to KPIs rather than media opportunities.
- Is always proactive provide ideas without being asked.
- Has a point of view - not afraid to challenge clients/internal team to achieve a better outcome.
- Is skilled at developing long term meaningful relationships rather than transactional ones.
- Understands clients as people/humans.
- Knows how to communicate with clients/ understand their interests/hobbies.
- Remains honest and accepts it when self or others make mistakes (never lie or pass the blame).
- Takes pride in good work always striving for award-winning outputs from the team.
- Establishes a reputation of always being accessible.
- Collaborates with other agency partners.
- Exemplifies what it means to be professional - never displays negativity about a client relationship.
- Easily builds relationships within a clients business - broader team reception and other depts.
- Is agile and adaptable to change.
- Is a strong communicator able to navigate relationships internally to ensure smooth workflow for clients or equally manage a clients expectations if workload/timelines prove challenging.
- Has a strong commercial aptitude in understanding the levers that affect the P&L of the team timesheets resourcing expenses etc.
- Has proven experience in managing project workflow.
- Is able to deal with complex situations and multiple viewpoints providing clarity where needed.
- Has an excellent understanding of core media planning principles (e.g. flighting recency and effective reach theory seasonality and market prioritisation).
- Has excellent presentation written and verbal communication skills.
What will you bring to the role
- Proven experience in excellent client servicing.
- A desire to lead rather than manage with the ability to switch between the two depending on the situation.
- Proven excellence in people management with an understanding of what drives retention and a success through others mentality.
- Strong ability to build relationships with key stakeholders client client team SBUs.
- Commercially aware and able to identify revenue driving opportunities for EssenceMediaCom.
Research shows that candidates from underrepresented backgrounds often dont apply for roles if they dont meet all the criteria. Here we strongly encourage you to apply if youre interested: wed love to know how you can positively impact our team with your experience! We believe that diversity is vital and positively influences the environment in which we operate. We are committed to fostering a diverse and inclusive work environment that is free of discrimination harassment or bullying. Race colour ancestry religion gender gender identity national origin sexual orientation age marital status disability or veteran status have no bearing on our hiring decisions we encourage all applicants.
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Required Experience:
Director